Topic-icon Facebook Signup not working.

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11 years 9 months ago #46894 by pcmediahost
Hello,

So it appears most everything is working except a few things.

- I am having trouble signing up or logging in with my personal FB profile. When I do I get the error in image 1. This acct was signed up with the website prior and believe it was working then suddenly stopped. In my attempts to resolve it, I deleted the profile then signed up again through JomSocial login and activated the acct. Then tried to login through Facebook. Again I got the error in image 1. I tried doing the same process with a separate FB acct and it took me to image 2. I found this odd, so I completely deleted my personal website profile and tried signing up through FB login and I still get the error in image 1. Do you have any suggestions on how I can get that resolved?

Image 1)
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Image 2)
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- In sending FB friend invites, I was able to send to a friend but when someone was sending one to me, I never received any notification of if, any suggestions?

- I noticed when sending the requests, you can send the same person multiple times and to people whom are already in the group. Is there a way to adjust that so that it will only display people whom have not already been invited or already members?

- Also, do you know where I can fix the words above the yellow highlighted line. It is spelled incorrectly and I looked all over Facebook API settings and can not find it anywhere.
Image 3)
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Kind Regards,
Jeff
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Support Specialist
11 years 9 months ago #46903 by alzander
Registration
The error in the image you show indicates your account hasn't been activated. I'd recommend going to the JFBConnect -> User map area and verify the Joomla account that is mapped to the Facebook account you're trying to login with. Make sure that the Joomla account is the one you think it is and that it's properly activated in the Joomla User Management area.

In the second image with the 'new' Facebook account, that's what I'd expect for a new user that doesn't already have a Joomla account *and* where the Automatic Registration setting is disabled.. which means the user goes through a form-based registration flow.

Invitations
Please check both the notification "jewel" in the top bar of Facebook as well as the "Bookmarks" sidebar. The notifications will appear in different places depending on various different factors about your site and Facebook Application. My guess is that it's in the sidebar of your Facebook home page somewhere.

Multiple invitations
There's no way to limit users based on if they've been invited before. The Requests system in Facebook is dual-purpose.. both for inviting new users and re-engaging with users. For instance, games use the Request feature to notify a user that they've been attacked or that it's their turn or something like that.

Typo
I believe that's the name of your Application thats shown there, but I could be wrong. I'll have to investigate that one further. Also, check the Request you configured in JFBConnect to make sure the title is not wrong there.

I hope the above helps,
Alex
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11 years 9 months ago #46916 by pcmediahost
Thank you,
REGISTRATION
- I went to the JFBConnect -> User map area as you suggested and guess what? I found an older acct with a different email address, I must have used during testing and sure enough when I went to Joomla's "Users", the account was deactivated. - Seems to be Resolved

- In regards to "In the second image with the 'new' Facebook account, that's what I'd expect for a new user that doesn't already have a Joomla account *and* where the Automatic Registration setting is disabled.. which means the user goes through a form-based registration flow." Here are the settings in image 1 and it appears they are enabled, but the new acct trying to sign up through FB is getting the signup process in image 2. Am I understanding this wrong?
Image 1)
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Image 2)
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- So if someone signs up through Joomla, then attaches their FB account which has a different email address, does Joomla, Jomsocial or JFBConnect keep both those email address? If not which one do they keep?

- I noticed that with profile import it updates background and so forth. Once the initial profile is setup is there a way for the user or admins to set certain profile updates, such as backgrounds or profile pics, to stop updating?

- We had one of the admins test the import feature and it worked really good, too good in fact and it displayed his address, DOB, and other things. We want the profile to remain visible to members but we need some of this stuff for internal use and sensitive info kept private or for members friends only. I imagine this is a JomSocial issue, but was curious if you know of accomplishing this, without the user having to manually set privacy settings?

INVITATIONS
I was unable to find "jewel" in the top bar of Facebook or find the invitations in the "Bookmarks" sidebar. Not that I think it should matter but I am waiting for someone to send me the request again, now that FB login is working and will look again.

TYPO
Ha! You found it, I could almost kiss you. I have been looking all over for that. I thought for sure it was on Facebook API. I even paid someone to find it. I was going nuts. It was in the "Request" configuration, both lines were. - Resolved

SIGN IN
You have a cool sign in feature for this site. Is that something that came with JFBConnect for Jomsocial?

Kind Regards,
Jeff
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Support Specialist
11 years 9 months ago #46955 by alzander
Jeff,
Glad we're making some progress on things :)

Registration
Glad you found the usermap problem. When testing, it's possible to accidentally link to the wrong account. In the real world, when you aren't logging in and out repeatedly with different accounts, it shouldn't happen.

Here are the settings in image 1 and it appears they are enabled, but the new acct trying to sign up through FB is getting the signup process in image 2

That's a bit strange. I wouldn't expect that from your settings. Looking at Autotune, you look to be using JFBConnect v6.1.1. Can you update to 6.1.2? There were some changes to Facebook's integration in mid-August that 6.1.2 resolves. It's possible that will fix your issues, but not completely sure on that. It's the best suggestion I have right now and what I'd recommend.

- So if someone signs up through Joomla, then attaches their FB account which has a different email address, does Joomla, Jomsocial or JFBConnect keep both those email address? If not which one do they keep?

With your settings above, JFBConnect would create a new account for the user since you're using Automatic Registration. In that case, there's no way for JFBConnect to know the user already has an account. Other options include:
* Disabling Auto Registration so they go through the Login / Register page you posted above (2).
* Using the SCLogin module to show available networks that the user can connect their existing account to. You can see an example of this behavior by hovering over the My Account button in the top of this site. If you click one of those networks and authenticate, your current account will be associated to the new network.

- I noticed that with profile import it updates background and so forth. Once the initial profile is setup is there a way for the user or admins to set certain profile updates, such as backgrounds or profile pics, to stop updating?

Yes and No. Right now, in the JFBConnect -> Profiles area, there is a setting for "Always Import Profile Data". When "No", then the profile info will only be imported on registration. We're working on an improved system with more granular controls for both you (the admin) and the user to import data after they've logged in. On the admin side, at least, an option for each avatar, cover and profile data to import on login or registration instead of one setting that controls all. On the user side, a way for the user to choose something like "Update my photo using Facebook", etc. That's being worked on, but won't be available until the 6.3 or 6.4 release late this year or early next.

- We had one of the admins test the import feature and it worked really good, too good in fact and it displayed his address, DOB, and other things. We want the profile to remain visible to members but we need some of this stuff for internal use and sensitive info kept private or for members friends only. I imagine this is a JomSocial issue, but was curious if you know of accomplishing this, without the user having to manually set privacy settings?

There's a few ways to do this. First, changing privacy settings within JomSocial is a first step. I'm not sure if there's ways to have completely hidden fields, even from the user themselves.

Another option, if you have a developer, is to use the Custom DB plugin. With that, you can create a Database table on your site and configure the Custom DB plugin to import data directly into that table. You'd have to parse that data out and use it however you want, but it would, essentially, be hidden to the user as to the info you're pulling in.

Invitations
Not sure what's happening here. Lets upgrade to 6.1.2 and finalize the authentication process. Then we can circle back to this if there are still issues. Not trying to avoid, just easier to tackle later after other things are resolved.

Typo
Awesome! Glad you found it!

Sign in
What feature are you talking about? The Login | Register buttons above and the My Account menu is all using the SCLogin module that comes with JFBConnect. If you're talking about that, we can gladly tell you how we've configured things. There are some specific CSS we applied to make it integrate into our site better, but in general, the functionality you see all comes with JFBConnect (JomSocial not required).

I hope that helps, but if you have any other questions, just let me know.

Thanks,
Alex
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