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Topic-icon Error authorizing request message with JFB connect

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11 years 9 months ago - 11 years 9 months ago #46856 by John13
Hello,

When we register with JFBconnect facebook button, once we back to Jomsocial by JFB connect, we have issue of Error authorizing request message. Please see issue.png.

We have done following steps to config JFBconnect in a site:
(1) We have installed JFBconnect and configure it. We applied setting in facebook same as JFBconnect document. ( JFBconnect-joomla3.3.3_1.png, JFBconnect-joomla3.3.3_2.png )
(2) Jomsocial used as a 3rd party integration and also configured at JFBconnect backend. ( JFBconnect-jomsocial-joomla3.3.3_3.png, JFBconnect-JomsocialConfigure-joomla3.3.3_4.png )
(3) We have setup all Jfbconnect plugins. ( JFBconnect-Plugin-joomla3.3.3_4.png )


We have searched this issue over Google and tried solutions but it didn't help. We have also done following things in Joomla site:
1) Joomla cache disabled
2) Joomla SEF disabled.
3) SSL verification disabled
4) Gzip disabled

Joomla version: 3.3.3
JFB connect version: 6.1.2
Jomsocial version: 3.0.1 Pro

Can you guys please help us?

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Last edit: 11 years 9 months ago by John13.
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Support Specialist
11 years 9 months ago #46864 by alzander
The issue isn't with JFBConnect at all. The user is being automatically logged out when they are redirected to the JomSocial page. Even though they look logged in, if you reload the page, you'll see that you're actually logged out.

This is a known bug with the version of JomSocial you are using and Joomla 3.3.0+. You'll need to upgrade JomSocial to prevent the user from being automatically logged out when visiting JomSocial pages.

I hope that helps,
Alex
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11 years 9 months ago #46878 by John13
Alex,

Thank you for quick answer and pointing us in right direction. We will upgrade Jomsocial.
The topic has been locked.
Support Specialist
11 years 9 months ago #46884 by alzander
No problem for the help. I hope that gets you going, but if you continue to run into issues after the upgrade and still think JFBConnect is involved, just let me know.

Thanks,
Alex
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  1. Forum
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  7. Error authorizing request message with JFB connect
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