Topic-icon Memory Size issue

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9 years 8 months ago #46496 by hobbyideas
Memory Size issue was created by hobbyideas
Hi,

Recently, I have started getting following error when I run my website.

"Allowed memory size of 33554432 bytes exhausted allowed memory libraries/sourcecoast/openGraph.php on line 83"

Any idea what is this ? This error is not coming frequently though this is the only thing I see on home page. When I refresh the page it goes away.

Regards,
Dimple
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9 years 8 months ago #46497 by alzander
Replied by alzander on topic Memory Size issue
The error means that your server is not providing your Joomla site with enough memory (RAM) to render the page. The error (in the instance above) is happening when a file from JFBConnect (openGraph.php) is being loaded. However, that doesn't necessarily indicate that JFBConnect is the problem. Since there can be many files/extensions that run before JFBConnect, any of them may be taking up too much ram. Ultimately, JFBConnect, in your case, would be the proverbial "straw that broke the camel's back".

What I'd recommend is:
* Set the "Enable Debug Mode" setting in JFBConnect to 'No'. Then, see if the error occurs ever time. That will remove our caching logic, which does conserve memory, and may make the error more easy to recreate (which can help resolve it).
* Disable any plugins you you don't need on your site, especially ones in the "System" group. Those plugins run on every page load. If they are doing things you don't want or need, they're just wasting memory and slowing down your site loading time.
* Contact your hosting provider to bump up the memory allowed for your site. Right now, it's at 32MB, which is sufficient for smaller sites with not many extensions, content, or users. For larger sites, I'd recommend at least 50MB. JFBConnect can run on (small) sites with as little as 12MB of RAM, so we shouldn't be hogging too much on your site.

I hope that helps get you going, but if you have any questions, please let me know!

Thanks,
Alex
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9 years 8 months ago #46505 by hobbyideas
Replied by hobbyideas on topic Memory Size issue
Thanks Alex. This helps.

Regards,
Dimple
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Support Specialist
9 years 8 months ago #46509 by alzander
Replied by alzander on topic Memory Size issue
Glad to help. If you need anything else, just let me know.

Thanks,
Alex
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