Topic-icon SOCIAL BUTTONS NOT SHOWING

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11 years 9 months ago #46324 by gteigland
I have purchased this component configued my keys, enabeled in module but NONE f my social integrations are showing for LOGIN. Very disapointing nad frustrating when I paid for something that should have worked out of the box. please help. I have sent email in contact us for credentials.
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Support Specialist
11 years 9 months ago #46327 by alzander
Replied by alzander on topic SOCIAL BUTTONS NOT SHOWING
Gene,
Sorry you ran into issues.

First, I couldn't find any history of your site being run in Autotune or any autotune runs from this account at all. There were definitely multiple issues that Autotune was reporting when I ran the Error Check portion on your page.

I was able to login with the credentials you gave. The issue you were having was that you had not enabled any of the required plugins:
JFBConnect - Authentication
JFBConnect - System
JFBConnect - User
Once those were enabled as they should have been, the login buttons showed up in the popup.

Please test and let me know if you have any other issues.

Thanks,
Alex
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