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Topic-icon Article Images not show on Facebook

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11 years 10 months ago #46269 by ruizmusic
Hi Alex,

I can see that, when user comment on joomla article in order to post on facebook, Facebook only show the facebook logo instead of article image. i need help solving this issue.

Best Regards

Romulo Ruiz
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11 years 10 months ago #46275 by alzander
That means the Open Graph image for the page is likely not correct. Can you check:
* You have the Open Graph - Content plugin enabled
* Try running your page through the Social Debug tool or the Facebook Debug tool and verify your article image shows there

If that doesn't help narrow things down, let me know a URL to a specific article that isn't sharing properly and we'll investigate further.

Thanks,
Alex
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11 years 9 months ago #46631 by ruizmusic
Hi Alex,

Sorry for the long delay, i tested a lot of thing trying to fix this, but still i can not, i tested this url: www.solterascristianas.com/index.php/pro...ica-tu-dinero-por-10 in social debug and every thing look 100% good but in facebook debug the image not show, i get this error and warning:

Errors That Must Be Fixed
Missing Required Property The 'og:type' property is required, but not present.
Notice
Warnings That Should Be Fixed
Inferred Property The 'og:url' property should be explicitly provided, even if a value can be inferred from other tags.

Need your help

Best Regards

Romulo Ruiz
The topic has been locked.
Support Specialist
11 years 9 months ago #46637 by alzander
Romulo,
Facebook is not actually able to scan your page for some reason. If you use the "See exactly what our scraper sees for your URL" link at the bottom of their debug page, you'll see that it's blank.

On some sites, we've seen that the "Enable GZip Compression" in the Joomla -> Global Configuration area can cause this issue. We haven't fully diagnosed why yet, but are investigating. Can you try disabling that setting and re-running the page through their debugger to see if the errors go away?

Thanks,
Alex
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11 years 9 months ago #46654 by ruizmusic
Hi Alex,
Yes that work just disabling Gzip, but doing that have an impact in site performance, i hope you can discover this issue.

Best Regards
Romulo Ruiz
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Support Specialist
11 years 9 months ago #46659 by alzander
Romulo,
Your server looks to be already gzip compressing the response for you. That's according to the network tools in Google Chrome. Enabling gzip compression in Joomla would actually cause a (miniscule) slowdown on your site since doing the compression in PHP is slightly slower than letting Apache do it.

So, I think you're good if the page can be scanned properly by Facebook now.

If you have any questions, just let me know, and we'll gladly help however we can.

Thanks,
Alex
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  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. Article Images not show on Facebook
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