Topic-icon New User Emails Issue

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11 years 10 months ago #45936 by outdoorsavvy85
I have found that every user of our 3,000 count is receiving the "New User Registration Email" every time a new user registers. Every user has "Receive System emails" set to YES.

Is there a way to set all 3,000 users to NO, without going into each user and making the change?

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11 years 10 months ago #45937 by alzander
Replied by alzander on topic New User Emails Issue
The following SQL query should update all of your users to disable the "Receive System Emails" setting:
UPDATE #__users SET sendEmail = 0;
More importantly though, I'd figure out why all those users are set that way. Otherwise, I'm assuming new users will have the wrong setting, and this problem will continue with them.

I'm guessing you're also not using JFBConnect, our Social Networking integration extension for Joomla , but if you are, let us know if you're having any issues with that. Our primary support role is for our extensions. If you need general Joomla support, we'd recommend the Joomla Forums .

Thanks,
Alex
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11 years 10 months ago #45944 by outdoorsavvy85
We are using your extension and do apologize for this. I am still learning Joomla and thought this was a setting of JFBConnect. Thank you very much for your general Joomla help in your reply though! I think I did find it within usergroup access levels, as the registered usergroup had Manager and Superuser checked. Thanks again for your help and your extension seem to be working great!

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Support Specialist
11 years 10 months ago #45949 by alzander
Replied by alzander on topic New User Emails Issue
No problem for the help. The Registered level definitely should have Super Admin access to your site. It means all users may be able to access the admin area, which is obviously incorrect. You'll want to fix all the users on your site to revert their permissions back to the default view levels.

As always, if you need anything else, just let us know. Also, in the future, please post from the account you subscribed to JFBConnect from. It helps us track our support requests, and response times, better.

Thanks,
Alex
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