Topic-icon Like box is empty untill reload

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11 years 10 months ago #45522 by henped
we use these tags
{SCOpenGraph image=<?php echo $profile->largeAvatar . '?_=' . time(); ?>}
{SCOpenGraph title=<?php echo $profile->name; ?>}
{SCOpenGraph description= something }

1 The share button works fine and popup with all the information, but the like button, show just white box, no images and no information - untill i reloade the page, then the information comes. the tags are defined in the code before the {JFBCLike href=<?php echo 'ourpage.comm' . JRoute::_('index.php?option=com_community&view=profile&userid=' . $profile->id) ?> layout=button_count show_faces=false share=true width=400 action=like colorscheme=light ref=homepage kid_directed_site=true} - This is on jomsocial profiles

2 When i make a test, directly from the page or by the facebook tool, the changes i make in the code is not viewable / working. I have to make a completely new jomsocial profile to test on each time, and the profiles i have used for test is set in some cache between the browser and facebook. - How do i clear those cache - undo the shares / likes ?
- Li
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Support Specialist
11 years 10 months ago #45524 by alzander
1) Can you post, or Private Message, a URL where we can see the Like button displaying the white box. We'll need to see that problem to understand it better. Also, let me know what version of JFBConnect you're using. There have been many Facebook changes in the last few months that have been incorporated into the latest releases of JFBConnect.

2) Try running your page through the Social Debug tool. That should refresh your cached tags.

Finally, please post from the account you subscribed to JFBConnect from as priority support is for subscribers only.

Thanks,
Alex
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