Topic-icon problem with user register

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11 years 11 months ago #45202 by sienteasturias
I have the latest version installed and auto-tuned. Whem un user want to register on the site using the facebook button show an error that said 'the words that you had entered not match with the show words, try again'. What is the problem ? What words are refering this errror ?
Thank's
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11 years 11 months ago #45204 by alzander
Replied by alzander on topic problem with user register
Your likely using an extension with a captcha built-in that is incorrectly triggering during our registration process. We know K2 has a built-in captcha that incorrectly checks during registration, but it's possible there others.

You'll need to disable the captcha check the the other extension is doing during the registration process. The standard Joomla captcha works just fine with JFBConnect.

I hope that helps,
Alex
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11 years 11 months ago #45206 by sienteasturias
Perfect!!!!! I had integration with joomsocial but the problem was with rechapcha activated with k2!!!! I try to disable and register new user and all was sucesfull!
Thank's a lot!!!
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Support Specialist
11 years 11 months ago #45213 by alzander
Replied by alzander on topic problem with user register
Glad to hear we could help. If you run into anything else, or have any suggestions or feedback, just let us know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
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