Topic-icon Jomsocial

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9 years 10 months ago #45183 by fb_73300008
Jomsocial was created by fb_73300008
I have an issue with users being sent to a blank screen after they sign into jomsocial using jfbconnect. I did the auto tune without an issue, but can't figure out whats going wrong

www.pvnation.com
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9 years 10 months ago #45186 by alzander
Replied by alzander on topic Jomsocial
If you're seeing a blank page, please go to the Joomla -> Global Configuration page and set the "Error Reporting" setting to "Maximum". Then, try to login again and let me know what error message appears. Once we know that, we should be able to help you narrow things down.

Another thing to try is simply disabling the Social Profiles - JomSocial plugin and see if that fixes the problem. That shouldn't be necessary, but will again help narrow things down to the specific problem.

Thanks,
Alex
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9 years 10 months ago #45187 by fb_73300008
Replied by fb_73300008 on topic Jomsocial
Ok, it work if I turn the plugin off. When it on both twitter and facebook reports back this error

Fatal error: Class 'CFactory' not found in /pvnation.com/plugins/socialprofiles/jomsocial/jomsocial.php on line 531
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9 years 10 months ago #45210 by alzander
Replied by alzander on topic Jomsocial
Thanks for the report. It looks like a core file from JomSocial isn't being loaded properly on your site. To fix, please edit the /plugins/socialprofiles/jomsocial/jomsocial.php file. Around line 531, you'll see:
CFactory::load('helpers', 'image');
Add the following line directly above that:
include_once($this->_componentFolder . '/' . $this->_componentFile);
That should fix you right up, but please let us know how it goes.

We'll include a similar fix in the 6.1.1 release to ensure you don't run into this issue again.

Thanks,
Alex
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