Topic-icon Facebook button not working

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12 years 2 weeks ago #44233 by dietfreelife
Hi,

Our website www.mydietfreelife.com is running in Joomla 3.2.3.

We have installed the JFBConnect module.
We ran the autotune configuration wizard in the JFBConnect as per the video displayed on your website.
We created a Facebook App and added the App ID and Secret Key.
We activated the SCLogin Module to displayed in the front End.
We have selected to display as a popup modal.

In the front-end of the website, login button is displayed.
On click of the login button, the popup modal is displayed with the Login form and a Facebook button.
When we clicking on the next Facebook button, no action is taken place.

Please can you take a look and let us know what the issue is.

Any help will be appreciated.
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Support Specialist
12 years 2 weeks ago #44235 by alzander
The issue is due to another extension re-loading the Facebook Javascript file. The code that's being used is also the older style of loading the Facebook Javascript library, which is adding to the conflict since the old version can't be used with the newer version, which we use.

Unfortunately, I can't tell what extension is loading the Facebook Javascript library just from looking at your code. The HTML that's being inserted into the page that needs to be removed is:
<div id="fb-root"></div>
<script>window.fbAsyncInit = function() {FB.init({ status: true, cookie: true, xfbml: true});};(function(d, s, id,debug) {
	var js, fjs = d.getElementsByTagName(s)[0];
	if (d.getElementById(id)) return;
	js = d.createElement(s); js.id = id;
	js.src = "//connect.facebook.net/en_US/all" + (debug ? "/debug" : "") + ".js";
	fjs.parentNode.insertBefore(js, fjs);
	}(document, "script", "facebook-jssdk", /*debug*/ false));</script>
That could be from a Facebook or social network specific extension, an SEO plugin or an extension that simply has some simple Facebook integration built-in.

From what I see, the code is inserted on every page, which means there's a system plugin that's likely including the code. If you can check the following, it may help narrow things down:
* Go to your Plugin Manager
* Filter by "Type" of "System"
* Look through your system plugins for any social network or Facebook specific plugins. If found, try disabling to see if that gets things going.
* If you are using sh404SEF, use the "Type" filter and filter by the "sh404core". If there is a "Social Network" plugin (or something similar) there, disable it.

Let me know if the above helps or if there's more assistance we can provide.

Thanks,
Alex
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