Error Check Issues?

jefmay
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12 years 3 weeks ago #44021 by jefmay

Error Check Issues? was created by jefmay

I have gone through all the issues but I am still getting issues on the error check page.

All plugins are enabled.
I tried switching to protostar template. Switched back to Joomlabamboo T3: Base3 template
Site is live: www.ztrix.com
"features available to the general public?" is set to YES. "

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alzander
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12 years 3 weeks ago #44024 by alzander

Replied by alzander on topic Error Check Issues?

I'm not sure what's happening on your home page. Our jfbconnect.js file and the Facebook Javascript inclusion is definitely not occurring on the page, which means something strange is going on:
a) You could have the system - cache plugin enabled, and the home page was simply cached before the JFBCSystem plugin did it's work
b) The plugin isn't executing, even if enabled. Your template could be preventing system plugins from executing on the homepage.

I just checked an interior page and the JFBCSystem plugin *is* working there (rebody-kit/daytona/), which is a good sign.

If you have any caching or 'optimization' plugins working on your site, I'd recommend disabling them and trying again.

Finally, one thing I noticed that Autotune will call out next is an extra inclusion of the Facebook Javascript library. That looks to be coming from your template. You should try to disable the Facebook integration features in your template to prevent other conflicts.

I hope that helps get you going, but if you have any other questions, just let me know!

Thanks,
Alex

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jefmay
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12 years 3 weeks ago #44031 by jefmay

Replied by jefmay on topic Error Check Issues?

I disabled Jotcache and now I get this:

Test: JFBCSystem plugin is enabled

Pass

Test: Facebook Javascript library inclusion

Warn: Another Facebook extension is installed, including the Facebook Javascript library, and may conflict.

So it does appear that the JFBCSystem plugin is not working with Jotcache.
I put in a support ticket with Joomlabamboo to see if there is a Facebook conflict.

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alzander
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12 years 3 weeks ago #44037 by alzander

Replied by alzander on topic Error Check Issues?

With JotCache, please make sure that their system plugin is ordered after the JFBCSystem plugin. It needs to cache the page *after* JFBConnect has made it's changes, otherwise, they won't be available on the next page load. That's something we can help you work out later as necessary as well. There are many users with JFBConnect and JotCache playing nicely together.

For the Facebook Javascript inclusion, I hope you get an answer that works from Joomla Bamboo. They have great support, so they should be able to help. We have a site with a JBamboo template on it and couldn't find any setting for the Facebook Javascript or social features in general, so I'm not sure where to look. It may be a special setting for just that template or it could be in another extension altogether. From my quick look, I thought it was in the template though.

Keep me posted and good luck!
Alex

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jefmay
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12 years 3 weeks ago #44043 by jefmay

Replied by jefmay on topic Error Check Issues?

jotcache is last of all system plugins.

Joomlabamboo confirmed that there is no facebook features within their templates.

The only other extension with any "social" settings is sh404sef. I disabled those but I still get:

Test: Facebook Javascript library inclusion

Warn: Another Facebook extension is installed, including the Facebook Javascript library, and may conflict.

Can you help me trouble shoot this? Can I give you login credentials?

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jefmay
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12 years 3 weeks ago #44044 by jefmay

Replied by jefmay on topic Error Check Issues?

On a side note, the login modal is too far from the top on an iphone. I can't click the twitter icon.

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alzander
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12 years 3 weeks ago #44060 by alzander

Replied by alzander on topic Error Check Issues?

For reference, the specific Facebook Javascript code we're looking to remove is:

<!-- Facebook SDK -->
<div id='fb-root'></div>
<script type='text/javascript'>

      // Load the SDK Asynchronously
      (function(d){
      var js, id = 'facebook-jssdk'; if (d.getElementById(id)) {return;}
      js = d.createElement('script'); js.id = id; js.async = true;
      js.src = '//connect.facebook.net/en_GB/all.js';
      d.getElementsByTagName('head')[0].appendChild(js);
    }(document));

</script>
<!-- End Facebook SDK -->

If you have sh404SEF installed, the plugin you'll want to disable is the "sh404SEFcore - Social buttons plugin" in the "sh404sefcore" plugin group. Hopefully, that's what you're looking for, though it sounds like you may have already found that.

Once disabled, make sure you clear your Joomla (or Jot) cache. If that doesn't work, can you Private Message us admin credentials for your site? We'll gladly investigate further.

As for iPhone, we'll have to do some more testing. That may be something we need to fix with some media selectors in the SCLogin module's stylesheets to properly detect the mobile environment. For now, I'd recommend editing the /media/sourcecoast/themes/sclogin/sourcecoast.css file. At the bottom, add the following:

.sourcecoast.modal.fade.in {
    top: 5% !important;
}

That will shove the box up higher. The default value is 25%.

I hope that helps, but if run into anything else, just let me know.

Thanks,
Alex

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jefmay
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12 years 3 weeks ago #44066 by jefmay

Replied by jefmay on topic Error Check Issues?

disabling "sh404SEFcore - Social buttons plugin" got rid of the "Warn". Thanks

The comment about the login was more to do with your site. When I try to login to repy to these posts, I can't use twitter since its off the screen of a iPhone 5s.

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alzander
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12 years 3 weeks ago #44078 by alzander

Replied by alzander on topic Error Check Issues?

Glad to hear we could help you figure out all the issues you were running into.

As for our login module, we updated our styles to move the login box up a bit always. That should make it better on iPhones as well. Thanks for pointing that out.

Of course, if you run into anything else or have any questions or feedback, please let us know.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex

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