Topic-icon Compatibility problem with Joomla

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Hello,

Compatibility problem with Joomla template assignment system and the Cat "Jchatsocial".

I installed JFBConnect, and I think that the configuration is correct. It works great once configured. However, regarding the compatibility, it seems that the software causes some dysfonctionnment on the site.

1) Firstly when System - JFBCSystem is enabled it does not support the template that is assigned on the home page. Because I have a template assigned to the home page (and whenever System - JFBCSystem is enabled) is the default template that is took charge on the home page. Suddenly, the display is average and not as I would like. I just can not assign my template when System - JFBCSystem, User - JFBConnect Facebook Authentication - JFBConnect Facebook enabled.

2) When I enable the "System - JFBCSystem" plugin "User - JFBConnect Facebook and plugin Authentication - JFBConnect Facebook" chat "JChatSocial PRO" does not work on the site. The cat appears on the screen but when I click on it nothing happens, or it opens in the footer only.

I am obliged to disabled all modules and plugins below for it to work.

Off module
- System - JFBCSystem
- Authentication - JFBConnect Facebook
- User - JFBConnect Facebook

I think these three extensions are not compatible with the assignment of Joomla template system. there are not compatible with component "JchatSocial" installed on my site.
Site


Can you help me find a solution if you please?
www.tmlinkk.com/

Thank you for your help.
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Support Specialist
12 years 1 month ago #43709 by alzander
Can you Private Message me super admin credentials so we can investigate this issue further? Right now, without the plugin enabled, we can't really see anything that's going wrong, which makes it difficult to test.

We've never heard of either of these issues, but will gladly investigate however we can.

Thanks,
Alex
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