Topic-icon javascript conflicts with my template?

Active Subscriptions:

None
10 years 2 weeks ago - 10 years 2 weeks ago #43570 by imeoda
I have a template that popup a multioption shopping list.
this popup doesn't work properly no more. Template support suggest me could probably caused when loading this script
<script src="/media/sourcecoast/js/jq-bootstrap-1.8.3.js" type="text/javascript"></script>

I tried:
If i disable the BT_login module the popup works again
if i delete the {JFBCLogin} call in that module the popup doesn't work.

So i'm little confused. We are investigating but if you have an idea...
Thanks David
Last edit: 10 years 2 weeks ago by imeoda.
The topic has been locked.
Support Specialist
10 years 2 weeks ago #43587 by alzander
When the jq-bootstrap.js file is being included on the page, it's *always* included on the page. Whether you have the {JFBCLogin} tag enabled or not, we still include that Javascript library.

The best recommendation I can make is to disable the JFBCSystem plugin and see if the issue goes away. That effectively disables all JFBConnect functionality. If the issue goes away, then JFBConnect could be the problem (or at least a part of the problem). If the problem persists, it's not from JFBConnect.

You mention that if you disable the BT Login module the issue goes away as well. Is there a reason you don't think that's the cause of the problem?

Finally, if you can let me know a page where we can see the issue with some instructions on what to do, that may help us understand a bit more and provide more suggestions.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
10 years 1 week ago #43593 by imeoda
Thanks for answer Alex,
i asked your opinion cos they suggested me there maybe could be a javascript conflict with the code i attached.
I tried disabling the JFBCSystem plugin as you asked and the issue persists so i suppose it's definitely not JFBCConnect causing it.
That's right?

However the page is
www.liguriasconti.it/deal/18/offerta-par...-genitore-figlio#_=_
if you click on "Compra" a pop up with different deals to choose among should spring out, and this doesn't happen

PS: i asked for support to the other extensions as well
The topic has been locked.
Support Specialist
10 years 1 week ago #43607 by alzander
Yeah, I can't see anything that we would be doing to cause that. There's definitely a Javascript error being thrown from the bootstrap.min.js file, but I'm not really sure what's calling it or what the issue is.

By disabling the JFBCSystem plugin, you really are preventing almost all of our code from being inserted. It doesn't look like you're using the SCLogin module on that page. If that's the case, there's no SourceCoast product running when the system plugin is disabled, so I'd have to bow out on that. If there's anything you find (or the other dev does) that seems to indicate us, definitely let us know. We'll gladly help investigate further, but I'm not sure where to begin since I know nothing about the extension with the issue and JFBConnect doesn't seem to be interfering from what I can tell.

Best of luck,
Alex
The topic has been locked.