Topic-icon T3 framework based template incompatible with Jfbconnect

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Is there a conflict here? Anyone could help me?
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Can you let me know where we can test that? We'll gladly help investigate and determine the cause.

In general, there are many sites using templates based on the T3 Framework and EasySocial along with JFBConnect, so this is something we should be able to help you figure out.

Thanks,
Alex
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12 years 1 month ago - 12 years 1 month ago #43153 by fábval
Hi, Alex!

Sure you can!I would appreciate a lot your help :) !

www.3drevolution.com.br
Last edit: 12 years 1 month ago by fábval.
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Are you encountering any issues with the error above? I just went to your EasySocial home page, and the only error I see is:

Uncaught TypeError: Cannot read property 'msie' of undefined off-canvas.js:16
The "fb-root" div has not been created, auto-creating all.js:53

The first error is simply a browser detection check. I'm not sure why it's not working, but that's not a call from JFBConnect.

The 2nd error is because a special div that JFBConnect inserts into the page for Facebook isn't appearing. However, Facebook will automatically create the div in that case. It shouldn't have to, but there really isn't an issue there.

If you could, let me know what problems are occuring because of the above error. Beyond that, you can:
* Disable the "Include jQuery / Bootstrap" setting in JFBConnect to see if the problem goes away (and all JFBConnect functionality continues to work).
* Disable the JFBCSystem plugin and see if the error goes away. If not, that means JFBConnect isn't causing it.

Thanks,
Alex
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Facebook, I don't know why, blacklisted my site :(

Could it be the problem?
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How do you know that Facebook blacklisted your site? I'm curious as to what you're seeing or what you've received to notify you of that. Blacklisting of a site is very uncommon unless you're doing something really, really wrong (porn, spam, or malicious content). It's possible that your IP address may be blocked, which can happen when you're on a shared server and another website has caused your IP to be blocked. Even that isn't terribly common though.

Let us know what's happened and we'll gladly help investigate more. Even if you were blacklisted, I'm not sure why the error above would be showing.

Thanks,
Alex
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No, I don't Know. I 'm just guessing :P

There is the message in Autotune:

Error
Facebook API Error: This IP can't make requests for that application.

Facebook Application configuration could not be loaded. Please check your App ID and Secret Key
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Fábio,
I really apologize for the delayed response. I just realized that I never responded to this post.

The only reason that error should show is if:
* You've configured an IP Whitelist for your app, so that only specific servers can configure your settings. You can check if an IP Whitelist is set in your Facebook Developer Area .
* Your IP address is actually blocked by Facebook. This can happen on some shared hosting environments where a 'bad' website on the same IP address has caused issues. You'd need to contact your hosting provider about that.

I hope that helps. If you continue to have issues, just let me know. We'll definitely be more responsive going forward.

Thanks,
Alex
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