Topic-icon we can only share our own pics in jomsocial

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12 years 2 months ago #42868 by micfre
Hi,

here is our second Issue,

we can dont share any pictures if we activate JFBC in Jomsocial 3.xx
We can share only our own pics.

if we disable jfbc at works.

we activate the JFB Plugins and the user logged in over jfbconnect.

It was fine you can fix it.



If you need admin access, let me know.

Best Michael
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12 years 2 months ago #42871 by alzander
Can you explain more about what pictures you're trying to share? I'm a bit confused as to what is working with JFBConnect disabled and what isn't working when it's enabled.

Once we understand a bit more about what's happening, we'll gladly help investigate what may be wrong.

Thanks,
Alex
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12 years 2 months ago #42874 by micfre
Alex,

shure here more information.

All our Users can share Albums or Pics over jomsocial from other Users over the own facebook Account

Workflow:
User loged in
Pic up a pic
Press the share button from jomsocial
a window goes up with all share possiblilities
usr used Facebook
A new page goes up and the user see you can see in the attached pics

What the User see if he will share a pic you se it into the share pic version
What the User see if he will share a Album you see into the share Album Version.

If write here more and more like a Book i can you give a support account and you can get into the community and see what i meen
And you can see our other Issue over the Share and like button into the K2 Article.

Best
Michael

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12 years 2 months ago #42877 by micfre
Alex,

it is possible that JFBc only the public pics can share ?

If the User is setting the privacy for the pics to registert users. The Pictures can not be share over the FB share button ??

Micha
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Support Specialist
12 years 2 months ago #42897 by alzander
We're investigating some changes that have been made in JomSocial 3.1 that may be causing the issues you're having. Can you let me know what version of JomSocial you're using? Also, if possible, can you post (or Private Message) a link to an example image that's having this type of issue? That will help us narrow things down further.

Thanks,
Alex
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12 years 2 months ago #42903 by micfre
Alez,

i send you a PN.

Best

Michael
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Support Specialist
12 years 1 month ago #43012 by alzander
Michael,
Can you let me know a JomSocial URL of a page that doesn't share properly for you?

I was just testing with my own account at the following URL, which has the following Open Graph URL Debug report:
developers.facebook.com/tools/debug/og/o...lbum%3Falbumid%3D161

The issue there is that JFBConnect is actually doing things right by selecting the main photo of the album to be shared. However, the image itself is too small, which makes Facebook look for another image to use instead. For some reason, it seems to always be choosing the following image:
pentax-akademie.de/images/pentax-akademie-logo-weiss-2.png

That's your logo, which makes sense, but since it's pretty much white on a transparent background, it looks blank in the share area.

What I'd recommend is going to the JFBConnect -> Open Graph -> Configuration area and setting a better default image for Facebook to fall back to. That can be a different logo or whatever else you want. In the configuration area's "Default" box, simply add:

image=http://site.com/link-to-a-good-default.jpg

I hope that helps at least explain what's going on, but if you need more info, just let me know.

Thanks,
Alex
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