Our Javascript files are not being properly included in your site. I'd recommend disabling any Javascript caching/optimization features you have enabled now because, for some reason, they aren't pulling in the jfbconnect.js file which is necessary for all of our functionality.
I hope that helps, but if not, let me know.
Also, please post from the account that you subscribed to JFBConnect from. It helps us narrow down any issues that you may have seen with Autotune by being able to look up your checks.
Thanks,
Alex