Topic-icon Google + auto register callback returning to blank screen

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My new users registering with Google get returned to a blank screen with the callback. The URL they are returned to looks like this:

entrusters.com/index.php?option=com_jfbc...baDn_6y0ZQNhMBFZRigI

Can you help me debug please?
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Support Specialist
If you're seeing a blank white page, please go to the Joomla Global Configuration area and set Error Reporting to 'maximum'. Then, the white page will hopefully show a message that will help us diagnose the error further. Let us know what the error is and we'll help how we can.

Thanks,
Alex
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Hi

I'm still waiting on this error too. I have followed the instructions and set error reporting to maximum however I simply get a blank screen with NO ERROR.

Regards

Pete
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Support Specialist
Pete,
Thanks for responding. We responded to your original post with the same question as above, but never heard back there. We'll gladly help you in this thread as well.

After you set your Error Reporting to 'Maximum', can you go to the System Information area in Joomla. Then, the PHP Information tab. Search for "error_reporting". There are 2 columns: local (on the left) and master (on the right). The local value is all that matters.

When maximum is enabled, it should show 30719, which means all errors are being reported. If it shows '0', that means your host or another extension is forcing errors off, which makes diagnosing things difficult.

If that is 30719, can you search for "display_errors" and make sure the local value is "On". Again, if it's off, something is forcing it off.

In the case that either of those is wrong, here's what I'd suggest, but we're flying blind here:
* Disable any Social Profile plugins you have enabled and test again. If the error goes away, enable each one individually and see if that improves the problem.
* Contact your hosting company or technical support to obtain the PHP error logs. We'll need to evaluate those (if they are configured for reporting correctly) to understand what error is happening.

I hope that helps narrow things down further, but definitely let us know what you find.

Thanks,
Alex
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Support Specialist
Of course, one other option exists:
* Contact your host or determine what extension is causing error reporting to be disabled and fix that problem.

Thanks,
Alex
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