Topic-icon No pics are visible from K2 to FAcebook

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12 years 2 months ago #42740 by micfre
Hi,

we have installed JFB 6.xx and Jomsocial and K" component.

We dont can see any pics from the k2 article if we will trasfer it to facebook over a like button.
If we go into FB directly and put the url of the page with the pic is inside the same issue
if we put the link of our page into FB thats work fine
Over Joomsocial we can not see all pics in FB but the most, i think pics there are only for registert users visible can not share over FB but google + works fine.

The FB debug and a Pic from the K2 window you can see in the attached files.

It was fine you can help us.

Best
Michael
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12 years 2 months ago #42775 by micfre
OK,

if you need more information over the issue ?? please send us a answer.
share goes, Like not.

Or it is better we will see to fix this issue at self.

Michael
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12 years 2 months ago #42783 by alzander
Sorry for the delay. Can you let me know what pages you're testing with? The OG Debug Tool shot you show is of your home page. Looking at that (and testing myself), the tags there seem right. However, I don't see a Like button on your home page to test with.

If there's a specific K2 or JomSocial page to test with that you're having issues, please let me know and we'll gladly investigate further. From what I can see on your pages though, things look correct.. but I'm not sure if I'm looking in the right spots.

Thanks,
Alex
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12 years 2 months ago #42787 by micfre
Alex,

here is a URL as Example for the FB Debug Tool.
pentax-akademie.de/index.php/component/k...schaftspark-duisburg

If we press the Like Button we dont see the Site Pic.
The Share Button works fine, The G+ too.

Best Regards
Michael
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12 years 1 month ago #43010 by alzander
Michael,
I'm very sorry for the delay. I received your PM and understand your discontent with our response time. I'll reply to that separately, and hopefully I can answer the outstanding questions you have right now.

I originally tested the Like button on your page when you first reported this problem and I couldn't recreate the issue immediately. I meant to investigate further to see if there was anything out of the ordinary, but I hadn't yet. I just had the chance to look at the URL you mentioned, and here's the issues I see:
* K2 will try to add it's own Open Graph image tag to the page. By default, the image size is way too small though. Please go to the K2 admin area and click the "Options" button. Then, in the "Social" setting change the "Image size to use when posting K2 items on Facebook" to "Extra Large". JFBConnect is already adding the proper XL image to the page, but the first image tag is being set from K2 and is much too small. ( small vs extra large .
* The Like button at the bottom of your pages is not coming from JFBConnect. That button is re-including the Facebook Javascript library. If the FB Javascript file is on the page more than once it can cause conflicts with some of our features. I'd highly recommend replacing that with SCSocialWidget Facebook Like button or use the {JFBCLike} tag. If you need more help with that, let me know.

I hope that helps,
Alex
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12 years 1 month ago #43011 by alzander
Just as a follow-up, below is what clicking the Like button looks like to me, which seems correct:

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