Topic-icon Unable to select other registration component

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12 years 3 months ago - 12 years 3 months ago #41956 by hafsay
Hello

I have installed JFBConnect on a site with joomla 3.2 with jomsocial 3.1.0.4 and k2, kunena, easy blog, easy discuss, cometchat installed.

The problem is that even after enabling all the Social plugins in Plugin Manager, i see only JFBConnect as the Registration Component in the configuration of JFBConnect. Also, the Profiles tab is empty. Please check the screenshots attached below..

Any help will be greatly appreciated.
Thanking you.
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Last edit: 12 years 3 months ago by hafsay.
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Support Specialist
12 years 3 months ago #41969 by alzander
I'm not sure why you're seeing that problem. Can you let me know what version of JFBConnect you are using?

Also, please post from the account you subscribed to JFBConnect from. Priority support is for active subscribers only.

Thanks,
Alex
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12 years 2 months ago - 12 years 2 months ago #42159 by satoli
Hi, I´m login and I do have the same problem.
All I want is to use what I bought and I can or don´t know how to do it! Can I have any help?
Thanks,
Satyro
Last edit: 12 years 2 months ago by satoli.
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Support Specialist
12 years 2 months ago #42162 by alzander
Satyro,
Can you explain what the actual issue is? The "Registration Component" selection is a method where you can allow the user to register using an existing registration flow other than what JFBConnect provides by default. Currently, we only support JomSocial and EasySocial for alternative registration flows. Even if you're not using one of those extensions, the standard "JFBConnect" registration flow will work for any other extension and the user's that are created using JFBConnect should work just fine.

For more about the "Registration Component" feature, please see our JFBConnect v5.2 announcement post from late last year when we introduced the feature.

So, if you can explain a lot more about your configuration, what isn't working properly, and any error messages or issues you're running into, that will gladly help.

Thanks,
Alex
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