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Topic-icon Troubles after login with JCLogin

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12 years 3 months ago #41526 by coscir
Hi guys

I have some trouble after login in front end and some errors in the back end:
1 front-end - there is a window that opens in the upper side of the screen with no text and a close button that does not work; the social buttons disappear from the articles; there are multiple instances of the new features "Social meta Tags" and "Create post" buttons.

2 back-end - I have this message at the ""Error check" with Auto Tune:

Test: Facebook Javascript library inclusion
Warn: Another Facebook extension is installed, including the Facebook Javascript library, and may conflict.

I have sh404sef installed but the social plugin is disabled.

my URL test.netdent.ro

Thank you
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Support Specialist
12 years 3 months ago #41537 by alzander
Your site has some big HTML problems that will need to be addressed to get things functioning properly. If you open the HTML of your home page in the browser and search for head, body or html, you'll see those sections come up 3 different times. Those tag pairs should appear one time only on the site. With each set appearing multiple times, it's like you have 3 different HTML pages being returned at the same time. That will confuse Facebook's Javascript API and cause you the issues you're seeing.

I'm not sure why there are 2 additional opening html, body and head tags, but you'll need to determine the cause and fix it.

I hope that helps,
Alex
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12 years 3 months ago #41560 by coscir
Than you very much Alex

Can you please advice me on how to approach this issue? I do not have the knowledge to solve this by myself. Should I look for an issue with one of the components that I use ? Joomla support forum should be a start?

All the best
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Support Specialist
12 years 3 months ago #41569 by alzander
It seems like your first two articles that begin with:

In primul rand

and

Incrustatia

are the ones giving the issue. The text of the article itself may have <html and the head section in it, or it could be a module/plugin that's modifying the article. I don't know what is causing it specifically though. So, hopefully, checking the actual articles in the Article Manage for the incorrect HTML will help, or disabling any content plugins that may be altering it incorrectly.

If that doesn't help, posting on the Joomla forums may be a good next step as someone there may have seen this issue before and know the cause.. unfortunately, I don't offhand.

Alex
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12 years 3 months ago #41573 by coscir
Thank You Alex for your great support

I do use the "Article anywhere" plugin. I`ve disabled it and the problem remains the same. I`ve disabled all components one at a time. No use.

However in the code if your not loged in I have one instance of

<html>
<head><head>
</head></head>
<body>


This marks the article inserted by the "Article anywhere" plugin.

When you log in there are some more tags repeating this time next to advertising area created by AdAgency.

I will contact both "Article anywhere" and "AdAgency" and ask their opinion on this.

Do you think it could be some conflict between extensions?

All the best
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Support Specialist
12 years 3 months ago #41581 by alzander
It's possible its an extension conflict or a plugin that could be doing that. System plugins have the ability to edit the output on the page, and can modify anything in any way. I'm not sure of any reason a plugin would be adding extra html tags, but I would check if there are any strange system plugins enabled that maybe shouldn't be.

Contacting those devs may help narrow things down as well since they may have seen the issue before.

I really do hope this helps you narrow things down and, ultimately, helps you fix your original issue. If you get the tags fixed and still have problems though, just let us know.

Thanks,
Alex
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  7. Troubles after login with JCLogin
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