Topic-icon Facebook Auth Dialog Box Pops Up then Disappears

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10 years 4 months ago #39408 by trawel
I have installed JFBConnect on a site I'm developing (www.washingtonspeak.com). When I click the Facebook login button the Auth Dialog box briefly pops up then disappears without completing the registration process. I have tried making adjustments in the configurations for both JFBConnect and Jomsocial with no such luck.

Any thoughts as to why this is happening?
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10 years 4 months ago #39409 by trawel
You can disregard this request for help. I found my problem. The app on Facebook was still in Sandbox mode. When I Disabled Sandbox the Auth Dialog now works properly.

Thanks
Tracy
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Support Specialist
10 years 4 months ago #39412 by alzander
Tracy,
No problem. It's a common issue. Unfortunately, that's the one setting we can't auto-configure.. I really wish we could!

Should you need anything else, just let us know!

Thanks,
Alex
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