Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. noscript tag with img tag in HEAD

Topic-icon noscript tag with img tag in HEAD

3 years 1 month ago #67112 by alto.volume
Hi,
in our website we have JFBConnect you have generously donated us. 
In every web page in HEAD there is the following code I am trying to remove:

     <noscript> 
     <img height="1" width="1" style="display:none" alt="fbpx" src="www.facebook.com/tr?id=472395523702356&a...eView&noscript=1" /> 
     </noscript>

I don’t know where to search. I tried in index.php of the template (Gantry 5) but it there isn’t. Just because there is facebook maybe you are able to understand which is the possible cause.
Can you help me?
Please let me know.
Thank you!
MarcoAlto Volume APSMarco LauritoPresidenteNon-profit associationP.le Roma 66A31036 Istrana (TV)Italia, EUCell: +39-338-7847941E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.Web: www.altovolumeaps.it  
Attachments:
The topic has been locked.
Support Specialist
3 years 1 month ago #67115 by mel
Please check your JFBConnect backend > Configuration > Facebook section for the Pixel code option. If this value is set, then you'll see code like the above inserted.

-Melissa
The following user(s) said Thank You: alto.volume
The topic has been locked.
3 years 1 month ago #67118 by alto.volume
Hi Melissa,
I went where you said but I wasn't able to find the section for the Pixel code option (please see attachment).
Maybe I didn't understand well.  Can you guide me with more details?
Thank you very much!

Attachments:
The topic has been locked.
Support Specialist
3 years 1 month ago #67124 by alzander
Ahh.. you're using an older version of JFBConnect. You are using v8.3.1. The latest release is 8.4.6. We also have 9.0 in beta, but that is not recommended for production sites yet unless you test first.

The Facebook Pixel is Facebook's analytics tag. It lets you track users that visit your site and target them for promotions later. We added the Pixel tracking code as an option in 8.3.2.

What that means is that the tracking tag in your HTML is *not* coming from JFBConnect. To confirm, you can disable the JFBCSystem plugin and the code you pasted above will still stay on your site.

You'll need to look through your other extensions, which could be your template, a plugin or another component to determine which is adding the Facebook tracking code to your site above.

I hope that helps explain, but if you need anything more, please let us know.

Thanks,
Alex
The following user(s) said Thank You: alto.volume
The topic has been locked.
3 years 1 month ago #67125 by alto.volume
Hi Alex,
thank you for your fast reply!
Ok, I'll check around this noscript tag in order to understand what generates it.
Thank you again!
The topic has been locked.
3 years 1 month ago #67127 by alto.volume
I found the System - Official Facebook Pixel joomla plugin in our website that just adds this code with ID 472395523702356.
This ID is just in the code I reported previously, as follows:     <noscript> 
     <img height="1" width="1" style="display:none" alt="fbpx" src=" www.facebook.com/tr?id=472395523702356&a...eView&noscript=1 " /> 
     </noscript>

Then Official Facebook Pixel joomla plugin is the plugin that did that.
Thank you for your support!
Best regards,
Marco
The topic has been locked.
Support Specialist
3 years 1 month ago #67132 by mel
Glad we could help! As always, let us know if you have any further issues.

-Melissa
The following user(s) said Thank You: alto.volume
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. noscript tag with img tag in HEAD
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS