Topic-icon Facebook Error during retrieving of permissions

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3 years 6 months ago #66718 by picht
Hi

I need a channel that is connected to a facebook page. It has worked in the past, but I suppose Facebook has schanged somenthing, so I have deleted the channel and the user and started from scratch.
I login using Facebook to create the User map. Then I start creating the channel. Then I need to login again to retrieve the 'pages_show_list' permission, but here it fails.
It loads facebook, but then shows an error with the following message:
"Can't Load URL: The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings."

I have checked the domains on the facebook app, and it is listed in there...

Is there anything I have missed?

Do you need any more information?
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3 years 6 months ago #66719 by mel
That message usually occurs when the application is configured incorrectly. Facebook changes things all of the time, so could you send the following of your Facebook app settings (here or in private message) so we can try to narrow down the issue:

* App Domain (Facebook App > Settings > Basic)
* Website Site URL (Facebook App > Settings > Basic)
* Valid OAuth Redirect URIs (Facebook App > Products > Facebook Login > Settings)
* From which specific URL you're attempting to log in?
* Is your app Live or In Development? Can we attempt to log in with our FB credentials to try to see the behavior?
* Are there any warnings in Autotune?

-Melissa
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3 years 6 months ago #66720 by picht
Private message sent
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