Topic-icon Facebook Autopost Plugin based on Access Level

Support Specialist
4 years 6 months ago #65720 by alzander

I would think that the Access Level feature would publish any articles that are equal to the access level specified. Access Levels cannot have an hierarchy,

You're correct. I was thinking of User Levels, not access levels. If you set the content to a specific Access Level then it should only be published if that Access Level is allowed for that channel.

The issue is that if you enable the Messenger plugin, the script that is placed in the body of the page is overriding the script that is needed for the Autopost to work properly.

You are correct. We'll update our Autotune detection mechanism. The Facebook Messenger feature was recently released and we didn't update Autotune appropriately. If you get a pass with Messenger disabled, then everything will be ok when it's enabled (even if Autotune is telling you otherwise for now).

Turn Messenger off and run the Error Check again and it works.

This part I'm confused on. We'll absolutely agree that Autotune will fail right now with Messenger enabled. However, that really shouldn't affect autoposting. However, if you're saying it is, please let us know and we can investigate further. Also, let us know if you're talking about autoposting or using the 'Create Post' button from the social toolbar to manually post. Any details will help us understand further.

Maybe the Autopost recurses through sub-categories? I didn't test that with a working site. I am happy leaving it as is because I don't want too many sub-categories. It would make the site look ugly if someone start browsing through categories.

This is definitely correct. An object you create will recurse through categories *and* the 'best' object will be applied. By that, I mean you can create one more general object for your root category. That will apply to all categories on your site, the root on down. If you create an object for a specific subcategory though, that object will take priority and be applied to that sub-category and it's children. That system allows you to create only the objects that are needed.. one or maybe 2 generic objects to cover most of your site, and then a targeted object for specific areas of your site you want treated differently.
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Ok... Well, I believe I have it working as it should be. I have tested it pretty thoroughly on the development site and have it working on the production site. Maybe I was confused on what all of the pieces do and what the settings meant. I went back and enabled messenger and all of it works properly, with the exception of the autotune, but that is a small issue.

For future users of the Autopost feature, here is how i have it setup and working:

I have an article category for the public articles and a sub-category for the private articles. The articles could have been placed in the same category, but I also use ACYMailing, which will only work with categories, not access levels. This is where I ran into the bulk of my issues I believe. I created multiple social meta objects (one for each category) and then one Facebook Page channel with all of the social meta objects selected. I left the access level at Public. When I create the articles from the front-end, I created an override for the template and have forced the private articles to have an access level of members, which will not post to Facebook through the autopost. If anyone needs more clarity on this in the future, I will be happy to provide more details. I doubt there will be many people that want to use the product like we are though.

Thanks for all of your help Alex, I truly do appreciate it!

Jay
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Support Specialist
4 years 6 months ago #65737 by alzander
Jay,
Thanks so much for your details on how you set things up and got it all working together.

We agree that there are a lot of options in JFBConnect. We are always working to provide the features users want, while at the same time limiting too many settings to prevent it from getting impossibly complex. It's a tough balancing act.

If you have any feedback on how we can improve things, whether in our documentation, the admin area or elsewhere, please let us know. We're always listening!

Thanks,
Alex
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