Can't load URL: The domain of this URL isn't included in the app domai

davren
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4 years 7 months ago #65679 by davren

Can't load URL: The domain of this URL isn't included in the app domai was created by davren

I have always the same problem

Can't load url: the domain of this url isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains Field in your app settings.

I use the sourcecoast login on
www.glansbeton.be

Can someone point me out in the right direction?

Hallo,

Thanks for working with us to fix your app, glansbeton (AppId: 842361175883763).

We have reviewed your app and it is still in violation of the Platform Policy 8.1 .

Please reply here when you have made the fixes to your app and we will review it once more for compliance.

Thanks,
Your app glansbeton has been restricted for creating a negative user experience that is in violation of our Platform Policies.

Your app cannot be installed by new users.
For more details about your app's violation, please check your app's Contact Email.

In the future, use your App Insights to actively monitor user reports, volume of content published per user, and any spikes in negative user activity, such as users hiding your app's stories or marking them as spam.

If you think we have placed this restriction on your app in error, please submit an appeal. We will work quickly to evaluate your case.

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alzander
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4 years 7 months ago #65681 by alzander

Replied by alzander on topic Can't load URL: The domain of this URL isn't included in the app domai

There's 2 separate issues you seem to be mentioning here. One is easy to correct, the other isn't as easy.

Can't load url: the domain of this url isn't included in the app's domains.

To fix this, please go to the Facebook Developer Area . Click into your app and go to Settings -> Basic. In there is a field for "App Domains". Add any domains you use for your site, which I would assume would just be:
glansbeton.be

Now, for the other issue in your quoted message from Facebook, it seems they have marked your app as a 'negative user experience'. That can happen for many reasons, including sharing content that others have considered offensive, 'fake news' type sites or anything else that may have caused users to report your site. In looking at your site, I don't see anything that would indicate this, so I'm not sure how you earned that negative view. You may want to submit an appeal and explain your sites purpose and how you interact on Facebook. It seems strange that your app was restricted from my perspective, but you know your site and content better than I do from a quick glance.

I hope the above helps,
Alex

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Can't load URL: The domain of this URL isn't included in the app domai