Topic-icon Update to jfbconnect_v8.2.0 even reinstall An error has occurred.

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When I update, even delete and reinstall, it all ways shows

"
An error has occurred.
0 Class 'JFBConnectUtilities' not found
Return to Control Panel
"
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Support Specialist
I just put up a new release that should fix this. Could you try to download and install 8.2.1 and see if it fixes your issue please?

-Melissa
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4 years 11 months ago - 4 years 11 months ago #65386 by [email protected]
install jfbconnect_v8.2.1.zip still shows, I try another clean weibsite, same problem
**********
An error has occurred.
0 Class 'JFBConnectUtilities' not found
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Last edit: 4 years 11 months ago by [email protected].
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Support Specialist
I have a new version 8.2.2 tested against a clean site. It should fix you up. Sorry for all the back and forth!

-Melissa
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4 years 11 months ago - 4 years 11 months ago #65405 by teacbs
Thank you Melissa, I successfully installed 8.2.2, but the facebook and google button does not show anymore(it works before), I check by the Autotune, shows below, How can I fix it?

System - JFBCSystem already enable.
I deleted and reinstalled.

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JFBConnect Remote Error Check
Checks performed on: ***

Warning: Issues were found with your site. Please check all tests below and correct any warnings or errors.

Test: JFBCSystem plugin is enabled
Fail: Not Detected! Please enable in the Site Config area of Autotune or in the Joomla plugin manager.

If the JFBCSystem plugin is enabled, but you still get this error, please check:
Your site content is being minimized/optimized. JCH Optimize and some templates can alter the HTML in a way our system can no longer detect it. Try disabling optimization features, temporarily, and trying again.
Your site is not in Offline Mode. If so, turn your site Online and re-run the Error Checker.
If you have a 'mobile template', disable it and re-test
Some templates have their own Facebook integration, and actively try to remove other Facebook extensions files. Try a different template.

No further tests can be run until fixed.
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Last edit: 4 years 11 months ago by teacbs.
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Support Specialist
Can you check that the following are enabled? Perhaps when the installation failed, some of these were disabled.

* 'System - JFBCSystem' plugin
* If you're using the content plugin to show the buttons, 'Content - JFBCContent' plugin
* 'SourceCoast Extensions Library' library
* If you're using authentication in JFBConnect, 'Authentication - JFBConnect Social Integration' plugin and 'User - JFBConnect Social Integration' plugin

Let me know the results of the above.
-Melissa
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I did nothing but it works now, thank you very much, Melissa
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Support Specialist
Well I'm glad it's resolved, but let us know if the issue reappears.

-Melissa
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