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  7. Facebook / Twitter login doesn't work / new registration throws error.

Topic-icon Facebook / Twitter login doesn't work / new registration throws error.

5 years 2 months ago - 5 years 2 months ago #65079 by LarsLB
---- UPDATE ..
I had JOOMLA selected in the registration component option. Since I'm using a membership component, it was pushed on to the wrong page hence the 404.
FB registration for new account still doesn't work .. I assume it's due to FB disabling functionality?

I just got a notification from Facebook that my app is gonna be disabled since the login is broken.
It works w/ some accounts that I had already registered a while ago, but others throw a 404 error and when I try to register a new user w/ Facebook, I get an error message.

FB gave me 48 hours to fix it .
site is www.deepershades.net

Also just realized it's the same thing w/ Twitter ..
Maybe some sort of permission error on my site?
When I tried to login w/ Twitter it returned this > www.deepershades.net/index.php?Itemid=100328 which is the same as facebook returns .

Please advise ..
Last edit: 5 years 2 months ago by LarsLB.
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Support Specialist
5 years 2 months ago #65081 by alzander
Thanks for updating the ticket. I can't test on your site because when I try to login with Facebook, I get the following error:

Login Failed: You can't use Facebook to log into this app or website because there's an issue with its implementation of Facebook Login.

I'm unsure if that's from Facebook disabling your app or from something else (like a misconfiguration), but it's not a message we've seen before.

As to the issue with authentication, you mention in the update:

FB registration for new account still doesn't work .. I assume it's due to FB disabling functionality?

Is the issue you're having the same one I describe or something else?

If there's any other details you can provide, please do. If the app is disabled by Facebook I'd recommend contacting them back and letting them know that you've fixed the 404 issue to see if they can reinstate things so we can test further and fix anything else that comes up.

Thanks,
Alex
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  7. Facebook / Twitter login doesn't work / new registration throws error.
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