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Topic-icon Facebook App Review Rejection

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5 years 8 months ago #64457 by lionx
Hi.

Own app just failed Facebook application process. Reviewed within a few hours of submission, all 7 scopes were rejected (user_posts, publish_pages, user_birthday, user_friends, user_photos, manage_pages and user_location).

The most painful part was that the Facebook Tab was rejected. App Verification for Tab was, surprisingly, automatically considered and then rejected and blocked; says: ‘The Games category you selected for your app does not appear to represent its core functionality. Please update your category in App Settings and resubmit for review.’

I have taken time to read this forum’s posts submitted hitherto regarding submission (including the very recent: www.sourcecoast.com/forums/jfbconnect/jf...pp-review-not-needed ).

1. Why would our JFBC apps only work in the Games Category?
2. What other categories may be chosen?
3. Having checked Sourcecoast’s own Facebook Tab, it does not seem to be within the Games category.
4. As the app’s developer, it would be good if you were to make up more detailed exact sample of words submit-able for each scope and not just for a few. This be helpful indeed.

Regards.
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Support Specialist
5 years 8 months ago #64459 by alzander

1. Why would our JFBC apps only work in the Games Category?
2. What other categories may be chosen?
3. Having checked Sourcecoast’s own Facebook Tab, it does not seem to be within the Games category.

I think you're mis-reading what they wrote (what you quoted):
"The Games category you selected for your app does not appear to represent its core functionality. Please update your category in App Settings and resubmit for review." (emphasis mine)
It sounds like your app is in the Games category and they are recommending you select a better-fit category for your app type.

4. As the app’s developer, it would be good if you were to make up more detailed exact sample of words submit-able for each scope and not just for a few. This be helpful indeed.

We're working on updated guides and more information for going through the review process. The review process has been around for years, but in the last few months they've tightened it up a lot while making it more difficult to even allow them to test some of the permissions for approval.

If the only reason above is the category, then there may not be anything else wrong with the submission. Generally, what we've seen, is that a reviewer will stop at the first roadblock they run into. Clear that up, submit again, and you may hit another roadblock, but you should at least be further along.

Thanks,
Alex
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Support Specialist
5 years 8 months ago #64461 by alzander
For clarification, the category they are talking about isn't for your Facebook Page, it's for your App. Please edit the App category in the Facebook Developer Area where you submit your app for review.
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5 years 8 months ago #64466 by lionx
Replied by lionx on topic Facebook App Review Rejection
Thanks, indeed, for your input.

So, I thought to discard some of the scopes just in; and changed the category.

Very well, could you kindly give sample words for the following on (according to Facebook) 'detailed step-by-step instructions for how to see this permission the same way people using your app would.'

1. user_posts
2. publish_pages
3. user_friends
4. manage_pages

Best regards.
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Support Specialist
5 years 8 months ago #64473 by alzander
There isn't a generic 'step-by-step' instruction we can provide for each permission on how it would be visible on your site. Every site is different.

The publish_pages, manage_pages and user_posts permissions all relate to pulling in or posting to a wall feed from Facebook. If you're showing the SCSocialStream module on your site, show where you are showing that feed.

The user_friends permission is not something JFBConnect should be requesting. Can you tell us where the Scope Review section is showing that permission being requested?

I hope that helps answer your question, but if you need anything else, please let us know.

Thanks,
Alex
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