Topic-icon mobile login not working

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5 years 10 months ago - 5 years 10 months ago #64187 by wwwopptwcom
gohousen.com

1.mobile login not working
Last edit: 5 years 10 months ago by wwwopptwcom.
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5 years 10 months ago #64188 by alzander
Replied by alzander on topic mobile login not working
Can you provide more details on what is and isn't working?

* What social network isn't working on mobile?
* Is it not working on Android or iOS? Have you tried both?
* What browser on your phone are you using?
* What is happening when you try to login? Do you get an error message or other details as to why it's not working?

Once we understand the issue further we'll gladly help investigate further.

Thanks,
Alex
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5 years 10 months ago #64190 by wwwopptwcom
1.facebook & Samsung note 8
2.Android
3.Samsung
4.The button is completely unresponsive (note8)
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5 years 10 months ago #64193 by alzander
Replied by alzander on topic mobile login not working
I just used a Samsung Galaxy S8 using "Samsung Internet" v7.2.10.33 on your site. When I clicked the Login button, the popup appeared with the "Facebook" blue button. When I clicked that I was redirected to Facebook like I'd expect.

From what I can see, things are working. I have Allow Javascript and the Pop-up Blocker enabled, which seem to be the defaults. I'm unsure why it's not working for you, but I'd recommend testing different settings in the Internet app or a different browser, like Chrome, to see if that works. We'll need to understand the issue further to know where to start as this isn't something we can recreate and not an issue we've heard of before.

Thanks,
Alex
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