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Topic-icon Error on clearing cache

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6 years 5 months ago #63028 by eashery
Hi,

When I clear System cache from Joomla admin I am getting following error:

Warning
JCacheStorageFile::_deleteFolder Failed deleting 8887bfcb051ecf67459f16a8f1ce8af3-cache-com_jfbconnect-2c513f7b99f91f352921f8c0797ddd88.php
Only some cache group(s) have been cleared.

Error clearing cache group(s): Administrator > com_jfbconnect.

Please let me know the reason behined this and how to resolve this issue
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6 years 5 months ago #63030 by mel
Replied by mel on topic Error on clearing cache
Please check whether your /cache folder is unwriteable. Go into your Joomla backend and navigate to System > System Information > Folder Permissions. You should see a list of folders with whether they're writeable or not. If it is marked as unwriteable, then change the permissions and try again.

-Melissa
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6 years 5 months ago #63031 by eashery
Replied by eashery on topic Error on clearing cache
It is writable
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6 years 5 months ago #63032 by mel
Replied by mel on topic Error on clearing cache
Can you change the cache folder permissions to 777 (from FTP/CPanel/etc). The normal cause of this warning is limited permissions on the folder. Once you've changed them, logout of backend and log in again before trying to clear the cache again.
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6 years 5 months ago #63038 by eashery
Replied by eashery on topic Error on clearing cache
Thanks!
Changed permission and issue got fixed.
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6 years 5 months ago #63039 by mel
Replied by mel on topic Error on clearing cache
Glad I could help :)
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