Topic-icon Facebook page follow not working when using facebook code directly

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6 years 5 months ago - 6 years 5 months ago #63007 by fb_1580132693
Hello,
my subscription just expired, is this the reason I am not receiveing any more updates on this issue?

Thank you
Last edit: 6 years 5 months ago by fb_1580132693.
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Support Specialist
I'm sorry for the delay in response. If you look at the form now, the follow button should be loading properly.

I tried quite a few things but here are the changes that seemed to fix the issue:
1. I changed the SCFacebookFollow easy-tag to the html for the fb-follow instead. I think there's a timing issue on when things are rendered and the AJAX call that was not parsing this correctly. Even changing the system plugin order did not resolve it.
2. I added code to force the parsing of the FB plugin. Because the message is being inserted by AJAX, you have to call the Javascript functions to refresh the follow widget.
<script type="text/javascript">FB.XFBML.parse();</script>

You can see the Display message in the backend form to see the full changes.

Again, sorry for the delay and hope this gets you going again.
-Melissa
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Thank you Melissa!
I really appreciated your help
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Support Specialist
Glad I could help. Let us know if you run into any other problems.

-Melissa
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