Topic-icon Let us know how you're doing with hurricane Irma?

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Not much more to say. We wish you well. Will keep posting my questions of course because I'd like to be at the front of the queue when you're back to fighting strength and we hope it's soon. In the meantime just let us know you're all safe.
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Support Specialist
8 years 9 months ago #62594 by mel
Alex and I should have some time tonight and/or tomorrow to start looking into the open support issues. We are safe in Georgia and will be riding out the storm from here. Our home is in Southwest Florida and looks like it will be directly impacted. Thank you for your patience and understanding.

-Melissa
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8 years 9 months ago #62596 by petgal
Thanks for the update. Don't worry about our requests. We should be dead last on your priority list.
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Support Specialist
8 years 9 months ago #62597 by alzander
We're still here, but definitely monitoring things down where our home is. While we haven't been responsive to forums in the last few days, I'm going to try to answer things now to take care of them before we may get real distracted... though, honestly, answering support brings a sense of normalcy, which is good. The biggest issue will be if we return Tuesday morning and there's no power/internet. Then, we'll have to figure out when and how we'll be able to provide support in the most efficient manner.. not going to be a fun September no matter what :)

Thanks for your concern and we definitely appreciate your patience,
Alex
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8 years 9 months ago #62600 by petgal
Cool. Can appreciate the "sense of normalcy." Will take advantage of your attention while I have it.
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