It sounds like the installation wasn't successful, as you mention. It doesn't look like you have a subscription to JFBConnect. Did you obtain JFBConnect from this site, or somewhere else? Unfortunately, there are sites that make JFBConnect available but have made modifications to it (many times to steal passwords or do other 'bad' things on the server) that we can't support.
If you have a subscription, please post from the account you subscribed from and let us know what version you're installing (the zip file name has the version in it) and we'll gladly help from there however we can.
Thanks,
Alex