Topic-icon Facebook Canvas & Page Tab URL

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8 years 9 months ago #62450 by joomleb
Hi guys,
Joomla 3.7.4 + JFBConnect 7.2.1
On a live site I'm running https I decide to run again the Auto Tune to check if all was right, so:

Auto Tune > Facebook App > Canvas > Canvas URL: https:// ... NO, Auto Tune suggest me to input http:// ..., but I'm running my site under https. So, Is it a wrong suggestion ? Do I haveto leave blank that field ? Do I have to input http also if I'm running under https ?
Auto Tune > Facebook App > Canvas > Secure Canvas URL: https:// ... OK

Auto Tune > Facebook App > Page Tab > Page Tab URL: https:// ... NO, Auto Tune suggest me to input http:// ..., but I'm running my site under https. So, Is it a wrong suggestion ? Do I haveto leave blank that field ? Do I have to input http also if I'm running under https ?
Auto Tune > Facebook App > Page Tab > Secure Page Tab URL: https:// ... OK
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8 years 9 months ago #62456 by mel
Replied by mel on topic Facebook Canvas & Page Tab URL
Canvas and Page Tab urls should both be https. You can ignore those two suggestions (keep the values set to the https versions, not blank). Autotune may just use whatever scheme the admin area is loaded with, so if you're in http when running autotune, that's why you'll get http.

-Melissa
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8 years 9 months ago #62457 by joomleb
Hi Melisa,
many thanks for the info, anyway:

mel wrote: ...Autotune may just use whatever scheme the admin area is loaded with, so if you're in http when running autotune, that's why you'll get http...


Sorry, but something is not running as expected, because my Admin area is loaded as https:// ...
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8 years 9 months ago #62462 by mel
Replied by mel on topic Facebook Canvas & Page Tab URL
Hmm. Strange. We'll have to look into that and see if we can reproduce it on our test sites.

Either way, keep the https values and you shouldn't have a problem. Just ignore the recommendations for those.
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8 years 9 months ago #62466 by joomleb
Hi Melissa,
if can be useful, I can provide you an online copy of that site in a subdomain with a Super Admin access (or what you need)...

Thanks for your efforts...
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8 years 9 months ago #62469 by alzander
If the URLs that Autotune suggests aren't correct, you can modify them directly in the Autotune area. Simply type the new URLs and use the "Save Custom Settings" button to write your changes to the app.

If that doesn't work for some reason, let us know. We'll investigate further on our side why the URLs aren't using https for you, but shouldn't need a site created just for us to test with.

Thanks,
Alex
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8 years 9 months ago #62471 by joomleb
Hi Alex,
Okay and thanks. If you change idea, just let me know, to be sure today I made a backup of that site...
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8 years 9 months ago #62474 by alzander
Will do. Keep us posted if you can't change the URLs for some reason or if you still have issues.

Thanks,
Alex
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