Topic-icon Too Many Redirects

Active Subscriptions:

None
6 years 10 months ago #62084 by ensoptical
Hi,

I've just installed JFBConnect on Joomla 3.7.2 and after loging in via FB we're getting a Too Many redirects on our web browser.

Any help would be great!

Cheers
Ed
The topic has been locked.
Support Specialist
6 years 10 months ago #62086 by mel
Replied by mel on topic Too Many Redirects
I just went to the site that you've run Autotune from and went to the com_users login view to see the Facebook button, but it seems that your application is still in development mode. Could you switch the Facebook application live so that I can see the behavior in action? Sometimes there are other plugins that may override with the login process with redirecting to different pages. If looking at the login on the front-end, the next step would be to see if there are other enabled plugins that may contributing.

-Melissa
The topic has been locked.
Active Subscriptions:

None
6 years 10 months ago #62093 by ensoptical
Replied by ensoptical on topic Too Many Redirects
Hi Melissa,

Thanks for getting back to me.

I have now created a new FB app as it was an app from a previous FB joomla plugin before I discovered yours. I have made it live and after much head scratching and module disabling / uninstalling I still had the same problem. The only setting I hadn't changed when testing was using the FB popup when logging in through FB. I have disabled the popup and it now functions correctly.

Cheers,
Ed
The topic has been locked.
Active Subscriptions:

None
6 years 10 months ago #62096 by ensoptical
Replied by ensoptical on topic Too Many Redirects
Hi Again,

Not totally out of the woods yet!

The "Auto Login Facebook Users" setting also causes a too many redirects issue.

Any help that can be offered would be great.

Cheers,
Ed
The topic has been locked.
Support Specialist
6 years 10 months ago #62101 by mel
Replied by mel on topic Too Many Redirects
There's a few things that can cause this. Hopefully one of the below will help get you going:
* Double check that you've enabled the JFBConnect Authentication, System and User plugins
* Disable any SEF extensions you have enabled (temporarily)
* Disable SEF in the Joomla global configuration area (temporarily)

Beyond that, I don't have any specific reasons why it may not be working. If you can point us to a page where the login button is enabled we can test further and help figure it out for you.
The topic has been locked.
Active Subscriptions:

None
6 years 10 months ago #62110 by ensoptical
Replied by ensoptical on topic Too Many Redirects
Hi,

Apologies for the delay in getting back to you.

I'd should have said I had tried what you have suggested prior to posting (based on other posts on here)

it's not a disaster but it would be nice to get working!

Our login is: imagetheuniverse.co.uk/members

Cheers,
Ed
The topic has been locked.
Support Specialist
6 years 10 months ago #62114 by alzander
Replied by alzander on topic Too Many Redirects
Auto-login is disabled on your site now, so I can't test. I was able to login successfully and have my account created without any issue.

Are you seeing the redirect loop happening at all during normal logins? It's strange if it's only happening during the auto-login process since that uses the same authentication flow as the user clicking the login button, but if so, we'll gladly help investigate further however we can.

Thanks,
Alex
The topic has been locked.