Topic-icon wrong domain on auto tune

6 years 11 months ago #61827 by andjan
For a few weeks I have tried to set-up a new template for my news portal on another domain : webweelde.be
To avoid future problems I installed all components, just to check if everything was working as it should.
Last week I made the final transfer to my rawepo.be domain
When I check the auto tune function, there is still showing the test domain webweelde.be
I have checked the developers.facebook config page and everything looks OK.
All fileds have right the rawepo.be domain information.
Shoudl I be patient? Will this solve itself or have I done something wrong here?
The webweelde.be domain is also still live, can this make a difference here?

Please, some expert advise would be nice :-)

Kind regards,
André Jansens
www.rawepo.be
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Support Specialist
6 years 11 months ago #61828 by mel
Replied by mel on topic wrong domain on auto tune
If the application is set up and performing correctly, it could just be that you have to force a refresh in the Autotune tool. If you go to the Facebook app tab in Autotune, there's a Refresh button that's in our toolbar. Try clicking that to see if the information is pulled again correctly from your application and let me know if it continues to be mismatched.

-Melissa
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