Topic-icon Conflict with another Facebook Extension

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7 years 1 week ago #61732 by mcintyro
I have purchased and installed JFBConnect. When I run autotune I get the following error:

Test: Facebook Javascript library inclusion
Fail: Another Facebook extension is installed, including the Facebook Javascript library, and may conflict.

I have WebKul's Facebook Wall Feed extension v8.2 installed and I notice that is no longer displaying content since I installed JFBConnect. My website is built around having this wall feed as the home page so I cannot have this disabled. Is there a way for these two extension to co-exist? I assume they are in conflict with one another? Support appreciated as I will need to uninstall JFBConnect soon if I cannot resolve this.

Thanks
Ross
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Support Specialist
7 years 6 days ago #61733 by mel
This error means that another extension, plugin or template on your site is including Facebook's deprecated all.js Javascript library. That is the 'old' version of the Facebook Javascript API which was discontinued. It's no longer meant to be used and can cause conflicts with some JFBConnect features, as JFBConnect uses the recommended sdk.js library. This would cause the buttons to go missing as they conflict. Some common extensions that included Facebook features are JomSocial, EasySocial, K2. You specifically mention the Facebook Wall Feed extension, so I'd start to see if the all.js is included from there. When you find it, you can try commenting out the insertion into your page and check that the functionality returns for the wall feed and JFBConnect functionality works properly.

-Melissa
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