Topic-icon Login form not working

Active Subscriptions:

None
7 years 1 week ago #61624 by keaka
Login form not working was created by keaka
I 'm having trouble with the login form. Clicking on Register or forgot username or password just brings you back to the home page. I'm running the latest version of JFBConnect and also Joomla 3.7 with SClogin. It seems one can register by google twitter and linkedin but not with a user name or password. Any suggestions? it was working fine before but not now??
The topic has been locked.
Support Specialist
7 years 1 week ago #61627 by mel
Replied by mel on topic Login form not working
I've tested the 3.7 functionality for SCLogin login / registration with normal Joomla credentials on our test site and it worked as expected. Could you provide a specific URL where I can see the behavior in action?

-Melissa
The topic has been locked.
Active Subscriptions:

None
7 years 1 week ago #61633 by keaka
Replied by keaka on topic Login form not working
www.torontohiking.com/
Halfway down the home page click the blue login button and then the Register button.
The topic has been locked.
Support Specialist
7 years 1 week ago #61637 by mel
Replied by mel on topic Login form not working
The registration button is pointing at "/tohi/component/users/?view=registration&Itemid=101" When you click on the Register button, it's then going to that link correctly, not the Home Page. Additionally clicking the forgot username goes to /tohi/component/users/?view=remind&Itemid=101 correctly and the forgot password goes to tohi/component/users/?view=reset&Itemid=101 correctly, not the Home Page.

It seems like the problem is that the component view is not being shown in your template correctly. This is not related to SCLogin as we're redirecting to the standard Joomla users component properly. We have no control over what's then shown on those pages. It's either your template or some setting in Joomla 3.7 that might be new.

Could you try the Joomla's standard login module (mod_login) to see if it has the same issues?

-Melissa
The topic has been locked.
Active Subscriptions:

None
7 years 1 week ago #61657 by keaka
Replied by keaka on topic Login form not working
Searching tells me that the links should be these:
Registration: index.php?option=com_users&view=registration
Forgot:index.php?option=com_users&view=remind
Password reset: index.php?option=com_users&view=reset

How do I change what you listed above to these?
The topic has been locked.
Support Specialist
7 years 1 week ago #61659 by alzander
Replied by alzander on topic Login form not working
There's not a way to change the links in the SCLogin module itself. Our module is simply asking Joomla what the links to your registration and forget password URLs should be.

Can you try Melissa's suggestion above:

Could you try the Joomla's standard login module (mod_login) to see if it has the same issues?

If the standard Joomla login module is generating the same incorrect links, that will help narrow things down to being an issue with how Joomla is creating those URLs. We can give you pointers if that's the case, but need to come up with where the issue lies first.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
7 years 1 week ago - 7 years 1 week ago #61663 by keaka
Replied by keaka on topic Login form not working
I turned off SClogin and set up the standard Joomla login module (#19) as suggested above. It behaved the same way as sclogin.

My login form is on every page. Clicking register or lost username/password all just return you to the home page. Registered users can login ok but they are taken to their profile page instead of staying on the page where they were. I'd prefer they stay where they were.

This was all working fine recently. The only thing I can think of that was done recently was an upgrade to Joomla 3.7 and an update in php from 5.5 to 5.6 as well as an upgrade to the Rocket theme gantry 5 version.

Edit; Just noticed that on my blog pages, if you click on the lock icon on the black toolbar, it shows the sclogin window with social media (Facebook not working as usual). But as suspected these links for register/forgot are not working. Sounds like a Joomla fault somewhere.
Last edit: 7 years 1 week ago by keaka.
The topic has been locked.
Active Subscriptions:

None
7 years 1 week ago #61664 by keaka
Replied by keaka on topic Login form not working
You put me on the right track -looking at Joomla itself. It seems a menu link to registration had gone missing. I have no idea how. But adding that registration link made everything work again including JFBConnect and SCLogin. So thanks again.
The topic has been locked.
Support Specialist
7 years 1 week ago #61667 by mel
Replied by mel on topic Login form not working
Glad you were able to narrow down and resolve the issue. Let us know if there's any other strange behavior that you encounter with 3.7/JFBConnect.

-Melissa
The topic has been locked.