Topic-icon Problem with Facebook Comment Plugin

Active Subscriptions:

None
Hi there,

on a page where I inserted an iframe with a google form, the FB comment plugin doesn't work.
stefan-schoch.de/online-kurse/uebungen/e...ngen/122-eo1-u3.html

On other pages it looks good:
stefan-schoch.de/online-kurse/eo0.html?start=2

What can we do?

Stefan
The topic has been locked.
Support Specialist
9 years 1 month ago #61524 by mel
From the page that's working, it looks like you're using the jfbccontent plugin to add the comment boxes. Therefore, could you go into the JFBConnect backend > Social > Content Plugin - Comments tab and try changing the setting for "Show in Article View". I'd like to see if a different position makes any difference on whether it's added properly or not.

-Melissa
The topic has been locked.
Active Subscriptions:

None
9 years 1 month ago #61526 by StefanSchoch
That's it.
I didn't realize that I had to switch on 'show in article' because for the non-working-page I used a different method to call the page from the menu.

Thx!
The topic has been locked.
Support Specialist
9 years 1 month ago #61530 by mel
Glad it was solved by something simple! I would have been a little confused otherwise :)
The topic has been locked.