Topic-icon Facebook token expiring every day

Support Specialist
6 years 11 months ago #61646 by alzander
Sorry for the delay. Our validation and testing is taking longer than planned.

vmurphy,
Thanks so much for sharing. The underlying cause of the problem is indeed a change on Facebook's part for exchanging a short-lived token (typically about a day duration or less) for a long-lived one. The process you're going through is the manual way to extend the token and should solve the issue. The long-lived token lasts for at least a month and we should have a fix out well before then.. so it's not something you should have to do often.

Thanks for your patience,
Alex
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Support Specialist
6 years 11 months ago #61649 by mel
I think that I have a code fix. If you'd like me to send you the change in a PM, please let me know. It'll just be replacing one block of code with another.

-Melissa
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6 years 11 months ago #61651 by jartä

mel wrote: I think that I have a code fix. If you'd like me to send you the change in a PM, please let me know. It'll just be replacing one block of code with another.

-Melissa

yes please that would be great.
- Jari
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Support Specialist
6 years 11 months ago #61653 by mel
Sent
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6 years 11 months ago #61830 by ghuerren
Hi. i´m having the same problem. Tokeb expires everyday. Could you PM with the code and instructions to solve the problem, please?
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Support Specialist
6 years 11 months ago #61832 by mel
Sent by PM. This fix has already been tested by several users and is checked in to be included in the next release. Let us know if you continue to have issues with the token after the changes.

-Melissa
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