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Topic-icon problem with the login / registration with facebook

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7 years 1 month ago #61266 by Reago Srl
Hello on our website (livinplay . com) the sclogin is not working at all

when we try to log in or register we see _=_ after the url of the page, but there is not a session made, can depend from the api version of the livinplay app? actually is 2.3 (i see this from facebook apps area, but i also see that i can't update the api version from API Upgrade Tool

facebook says

Your app hasn't made enough calls to the Graph API to show any info, or there are no changes for the methods you selected between v2.3 and v2.8

how can we fix this issue?
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Support Specialist
7 years 1 month ago #61273 by mel
I just used the SCLogin module on your page to create a user with my FB test user credentials. I then logged out and was able to log back in again just fine. You can see the user in the backend with "Melissa Lynne SourceCoast"

Please provide more detailed steps on how to reproduce the behavior, a specific URL to test, any error messages that you're seeing and expected vs actual behavior.

The warning that you're seeing about the Graph API should not be the cause. For Graph APIs, once a version is no longer usable, any calls made to it will be defaulted to the next oldest usable version. So for example if JFBConnect is calling v2.2 and it was no longer available as of March 25, v2.3 will be used. The changes in the 2.3 version shouldn't break login. And as I mentioned, I am able to log in with the test user without problems.

-Melissa
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7 years 1 month ago - 7 years 1 month ago #61280 by Reago Srl
hi!!!
i changed in the backend, into the facebook app management, the setting about the "login data in a popup" it was on NO and now that i set it to YES the login is working

we need to make the NO setting working because the pop-up disclaimer doesn't work in webview app for android & ios that we use for the website

before that i made this change we had a # _=_ at the end of the url and the user weren't be able to login
Last edit: 7 years 1 month ago by Reago Srl.
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Support Specialist
7 years 1 month ago #61285 by mel
Please check your private messages for a code workaround that I sent you. It should hopefully fix the issue when the "Show 'Login Credentials' in popup" option is set to No.

-Melissa
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7 years 1 month ago #61331 by Reago Srl
Hi Melissa, thank you very much!!!
is this workaround included in the jfbconnect v7.2?
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Support Specialist
7 years 1 month ago #61332 by mel
Yes, it is included in the latest 7.2 release.

-Melissa
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  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. problem with the login / registration with facebook
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