Topic-icon Not able to complete error check

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9 years 3 months ago - 9 years 3 months ago #60898 by wittydan
I keep getting the error below.
Error: Uh oh! We could not fetch page due to an unknown error.

Please help!
Last edit: 9 years 3 months ago by wittydan.
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Support Specialist
9 years 3 months ago #60904 by mel
I'm unsure as to why Autotune isn't able to access your site; usually it's a firewall issue. I just manually ran all of the tests on your page that the Error Check tool performs and didn't see any issues. Are you having any functionality problems on the site?

-Melissa
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9 years 3 months ago #60921 by wittydan
The site works fine, i'm not sure but i'm still receiving the error.
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Support Specialist
9 years 3 months ago #60924 by mel
Putting some debugging in, the actual error is "error:14077438:SSL routines:SSL23_GET_SERVER_HELLO:tlsv1 alert internal error". This has to do with how we're attempting the connection to your site (and not something wrong with your site). I have made an issue in our tracker to debug this, but let me know in the meantime if you run into functionality issues instead of just the error.

-Melissa
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