Topic-icon Facebook Auto Login Stopped Working

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7 years 3 months ago #60622 by eashery
I have searched the forums and have tested with incognito windows. My site continues to refresh (attempting to login it seems) however it doesn't actually complete the task of logging in.

Please help!
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7 years 3 months ago #60625 by mel
Could you provide a specific URL so that I can see the behavior in action?
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7 years 3 months ago #60626 by eashery
I sent you a private message.
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7 years 3 months ago #60627 by eashery
I sent you a private message.
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7 years 3 months ago #60628 by mel
Regardless of autologin, I'm also having a problem on your site of being able to log back in again after creating my account and logging out. This is probably the cause and needs to be sorted out.

I do see an error on the console that should be resolved before we continue:

k2.frontend.js?v2.7.1&sitepath=/:9 Uncaught ReferenceError: jQuery is not defined
at k2.frontend.js?v2.7.1&sitepath=/:9
(anonymous) @ k2.frontend.js?v2.7.1&sitepath=/:9


Please try switching on the JFBConnect > Configuration > 'Load jQuery/Bootstrap' option to see if that helps.

-Melissa
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7 years 3 months ago #60629 by eashery
Did you use facebook to login and create an account or a regular registration?
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Support Specialist
7 years 3 months ago #60630 by mel
Facebook. The username should be from my test account "Melissa Lynne SourceCoast"
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7 years 3 months ago #60631 by eashery
We just tried testing again with a fresh user. We couldn't replicate the error but see you can't log back in using facebook. Any ideas?
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7 years 3 months ago #60632 by eashery
FYI you were registered previously I think from helping to resolve other issues.
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7 years 3 months ago #60633 by mel
As I stated, it's possible the jquery error needs to be resolved first.
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