Log in | Register
  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. FB Login In Website based Mobile App Going To The Blank Page

Topic-icon FB Login In Website based Mobile App Going To The Blank Page

Active Subscriptions:

None
7 years 4 months ago #60568 by imrabd
Hi Support,

I am using JFBConnect for my website (grandsalute.cm)for user login using Google and Facebook.
It works fine for both desktop and mobile browser no issues there.

Now I have a website based mobile app for both IOS and Andriod called grandsalute in which login with Google is working fine.
But login with facebook is taking us to a blank page in App.

you can use the app grandsalute and test login with facebook for better understanding.

Thanks,
Imran
The topic has been locked.
Active Subscriptions:

None
7 years 4 months ago #60569 by imrabd
Already we have launched Mobile app but now only we found this issue.
So can you please help Us on priority.
The topic has been locked.
Support Specialist
7 years 4 months ago #60571 by mel
Please try switching the JFBConnect backend > Configuration > Facebook > "Show 'Login Credentials' in popup" to No. This will redirect to a Facebook page to perform the login and then back to your page. Usually this is enough to fix the issue on mobile devices, but please let me know if this doesn't help.

Also, please turn on Error Reporting in the Global Configuration area to see if there is a PHP error. Usually a blank page will indicate a fatal PHP error that's being thrown. If there is a message, please provide the full text of it.

-Melissa
The topic has been locked.
  1. Forum
  3. Discontinued Products
  5. JFBConnect v8.x Support (Joomla 3 Only) (CLOSED)
  7. FB Login In Website based Mobile App Going To The Blank Page
From the Blog
Facebook | Twitter | LinkedIn | Blog RSS