Topic-icon View linkedin profile is not working

Active Subscriptions:

None
7 years 5 months ago #60387 by janyour
Hello, in my JFB dashboard when i i connect my linkedin account and try to see my linkedin profile i get a 404 error (on linkedin)
www.linkedin.com/profile/?viewProfile=&k...i*a3621233*s3691843*

i forgot some thing ?
The topic has been locked.
Support Specialist
7 years 5 months ago #60399 by mel
No, it looks like that way to build the link to view the profile is no longer available from LinkedIn. I am getting the 404 on our site as well in the User Map area. We will have to investigate on how to create the correct link.

-Melissa
The topic has been locked.
Active Subscriptions:

None
7 years 4 months ago #60524 by janyour
Hello,
it seems thats fixed in the 7.1.2 changelog but still have this issue after updates :
www.linkedin.com/profile/?viewProfile=&k...i*a3621233*s3691843*
The topic has been locked.
Support Specialist
7 years 4 months ago #60527 by mel
I verified on my test site that it worked for new mappings. Perhaps there's an issue with the profile link being cached. Could you try the following:

1. Set JFBConnect > Configuration > 'Cache Duration' to 0.
2. On the front-end, log out and log back into with the LinkedIn user.
3. Check the link in the User Map area. Does it go to the 404? Could you inspect this link before clicking on it and let me know the value if it does go to the 404?

If the 404 still exists:
1. Keep the same user logged in on the front-end, but delete the mapping in the User Map area.
2. Enable the SCLogin > Logout View Settings > 'Show Connect Account Button(s)' setting.
3. On the front-end, connect the LinkedIn user to the currently logged in user (to not create a new user).
4. Log out on front-end, then log in again with the LinkedIn user.
5. Check the link in the User Map area. Does it go to the 404? Could you inspect this link before clicking on it and let me know the value if it does go to the 404?

-Melissa
The topic has been locked.
Active Subscriptions:

None
7 years 4 months ago #60531 by janyour
Seems to be working after disabling cache and login/logout again, thats worked for me what about other members ?
should i keep cache disabled long time ?
The topic has been locked.
Support Specialist
7 years 4 months ago #60535 by mel
When the user logs in again via LinkedIn on the front-end, the link should be regenerated. The only places that we use that link are in 1) SCLogin link on the profile when "Link pic to social profile" is enabled and 2) in the JFBConnect menu item for accounts. In general, your cache should be a relatively short period of time anyways, so it shouldn't be a big deal to re-enable the cache duration to > 0.

-Melissa
The topic has been locked.