Topic-icon google and linkedin login problem in iOS

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9 years 6 months ago #60346 by la her
Can not login into my site with google or linkedin when using my iOS ipad
Windos pc and android are workin fine

Also I'm getting this message when run error check
JFBConnect Remote Error Checker
This is the easy error checker for JFBConnect. The tool will download your site's home page and analyze the HTML source code for common configuration issues. Please take note of the following items:

The Error Checker can only work on public websites. "localhost" or other non-reachable addresses will not work.
Your site should not be in "Offline Mode". If it is, please turn it online briefly to run this test.
The test may take up to 1 minute to complete. Please be patient!

please advise
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9 years 6 months ago #60348 by mel
1.

Can not login into my site with google or linkedin when using my iOS ipad
Windos pc and android are workin fine

Could you provide more description on what's going wrong? I just attempted to log into your site via Google using the Chrome browser and was able to successfully create a user (you can see the user with the name "Selenium JFBConnect"). Are there any error messages, detailed steps on how to reproduce, etc? What browser were you using?

2. Regarding the Autotune Error Check, the "Error Code: 406 - Request denied by the server. Mod_Security denied the request. Please contact your hosting company or technical support to allow our automated tool to scan your site." is being returned.

The full error coming back from Autotune is usually "Not Acceptable! An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security." It seems like mod_security (an Apache firewall addon) is blocking our automated tool from scanning your page. Mod_security, in general, tries to prevent 'bad' requests (malicious, automated, and various other kinds). It may be detecting our tool is automated (not a real browser) and denying it. You'll need to investigate your mod_security logs, or disable it, to let the Autotune tool perform its checks.

That being said, I manually ran the checks that the error checker performs on your page and didn't see any issues. If you're having functionality not working (besides the mobile behavior that you're seeing), please let us know.
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9 years 6 months ago #60354 by la her
Melissa
A typing error was causing the problem for the first issue
the connector is working fine in windows,android an ios

Thank you for the explanation for the second issue

Thank again you for you time
Miguel Lara
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Support Specialist
9 years 6 months ago #60358 by mel
Great, glad it was a simple fix. Let us know if you run into any further problems.

-Melissa
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