Topic-icon Users blocked by firewall

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9 years 6 months ago #60264 by azasam
Hi...

Every users that click register (fb etc) was block by firewall.... Is there any method to set the firewall (mod_security, ConfigServer) to prevent this?
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9 years 6 months ago #60266 by azasam
Replied by azasam on topic Users blocked by firewall
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9 years 6 months ago - 9 years 6 months ago #60267 by azasam
Replied by azasam on topic Users blocked by firewall
Results from ModSecurity Hits List
Last edit: 9 years 6 months ago by azasam.
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9 years 6 months ago #60270 by alzander
Replied by alzander on topic Users blocked by firewall
I'm confused with what the firewall is triggering off of above. It seems like our check of the cookies set for the user is causing a flag, but I have no idea why. We're setting a standard cookie and we're simply checking if it's set. There's no SQL query involved there or anything else that should be problematic. We also haven't heard of this issue from any other users and there are many, many sites with mod_security enabled.

Did you customize the standard mod_security ruleset in some way? You may need to contact your host or technical support further to understand what's going on and why the block above is occurring.

Thanks,
Alex
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9 years 6 months ago #60275 by azasam
Replied by azasam on topic Users blocked by firewall
I disabled modsecurity.. then the problem solved.. TQ
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