Topic-icon JFB not working

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9 years 6 months ago - 9 years 6 months ago #60105 by paspan
JFB not working was created by paspan
Hi there,

I just installed your component unfortunately it is not working.

trade.heyfm.net
Last edit: 9 years 6 months ago by paspan.
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9 years 6 months ago #60107 by paspan
Replied by paspan on topic JFB not working
Any support here? It also ruined my other website... My facebook "Page Plugin" didn't work as well after installing your component.
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9 years 6 months ago #60109 by mel
Replied by mel on topic JFB not working

I just installed your component unfortunately it is not working.

We will need more details:
* What functionality is not working? Sign on with social networks or something else?
* Please give a specific URL that you're seeing the problems on and detailed steps to reproduce it. I cannot find login with FB (or other social network) buttons, so I need steps to see the behavior in action.
* Are there any errors on the javascript console or any other message messages displaying on the page?

My facebook "Page Plugin" didn't work as well after installing your component

This is also a little vague. Please provide a URL. Is it a styling problem or the module not showing up, etc?

-Melissa
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9 years 6 months ago #60110 by paspan
Replied by paspan on topic JFB not working

mel wrote: We will need more details:
* What functionality is not working? Sign on with social networks or something else?

The social sign-in button

mel wrote: * Please give a specific URL that you're seeing the problems on and detailed steps to reproduce it. I cannot find login with FB (or other social network) buttons, so I need steps to see the behavior in action.

Please see the following link: trade.heyfm.net

mel wrote: * Are there any errors on the javascript console or any other message messages displaying on the page?

there is one warning saying

webkitIDBKeyRange' is deprecated. Please use 'IDBKeyRange' instead.

Please take a look

mel wrote: My facebook "Page Plugin" didn't work as well after installing your component

This is also a little vague. Please provide a URL. Is it a styling problem or the module not showing up, etc?


my main website: www.heyfm.net
my old FB Page plugin only shows in "Blog" page www.heyfm.net/blog.html after installing your component.

Thank you very much.
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9 years 6 months ago #60112 by mel
Replied by mel on topic JFB not working
I don't see an instance of our SCLogin module at your trade.heyfm.net/ link. When I click the Login button at the top of your page, it redirects me to the login.html page. This is the Joomla Users Component. To get our social login buttons to appear on that page, please go to the JFBConnect backend > Configuration > General section and set the "Integrate into Joomla Login" setting to something other than None.

webkitIDBKeyRange' is deprecated. Please use 'IDBKeyRange' instead.

This is not from JFBConnect or SCLogin. We don't make that call anywhere.

my old FB Page plugin only shows in "Blog" page www.heyfm.net/blog.html after installing your component.

Could you try replacing your custom module for adding the Page Plugin widget with an instance of our SCSocialWidget module to see if there's any improvement?
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9 years 6 months ago #60114 by paspan
Replied by paspan on topic JFB not working

mel wrote: I don't see an instance of our SCLogin module at your trade.heyfm.net/ link. When I click the Login button at the top of your page, it redirects me to the login.html page. This is the Joomla Users Component. To get our social login buttons to appear on that page, please go to the JFBConnect backend > Configuration > General section and set the "Integrate into Joomla Login" setting to something other than None.

This one works. Thanks...

mel wrote: Could you try replacing your custom module for adding the Page Plugin widget with an instance of our SCSocialWidget module to see if there's any improvement?

This one works as well... thank you so much.
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Support Specialist
9 years 6 months ago #60115 by mel
Replied by mel on topic JFB not working
Glad that helped resolve your issues. Sorry for the frustration and let us know if you run into any other problems.

-Melissa
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