Can't create user account using form

fratan
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7 years 6 months ago #60090 by fratan

Can't create user account using form was created by fratan

Hi,

Since I updated to joomla 3.6.4 and JFBConnect 7.04, users can't create an account using the joomla form.
I am using the latest version of SCLogin.
Basically, when user sign in using their facebook or google account it works fine. But when they try to create an account using the form provided they get an 'Err_empty_response' error message.
Login with username and password works fine as well.
Site: www.fomesoutra.com

I will appreciate your help

Thanks,
Franck

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alzander
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7 years 6 months ago #60093 by alzander

Replied by alzander on topic Can't create user account using form

JFBConnect doesn't change the standard Joomla registration process, so our extension isn't causing this problem. The page on your site for registration is the main Joomla registration component.

I've never seen that error before, so I don't have a good answer as to what is going wrong. I'd recommend disabling SEF URLs to see if that helps fix the problem. That will help narrow things down.

Beyond that, I'd recommend posting in the Joomla forums where someone else may have had this issue and my have a recommendation.

Thanks,
Alex

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Can't create user account using form