Topic-icon Require terms for FB registration

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9 years 8 months ago #59484 by MikeTT
Hi,
I hope you can help, I have tried everything I know.
Used Joomla 3.6.2
JFBConnect 7.0.3
JomSocial 4.2.4

I have tried:
www.sourcecoast.com/forums/jfbconnect/jf...ions-approval#p49230
and
www.sourcecoast.com/forums/jfbconnect/jf...ren-t-working#p39834
I read all the documentation I could find and tried all the settings but I can't get the terms of service requirement to show on Facebook registrations:
buypostsell.com/

Can you help?
Thanks,
Mike
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9 years 8 months ago #59488 by MikeTT
As I was trying other things to try to get the terms of service be mandatory on FB registrations I somehow lost the terms check offs completely. I compared all the settings to my backup and can't find anything wrong. Help on that also would be appreciated.
Thanks,
Mike
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9 years 8 months ago #59489 by mel
I just attempted to login with FB on your site and my user was automatically created. So it looks as if you have automatic registration enabled in JFBConnect. If you need someone to accept these terms of service, then this setting needs to be disabled. When disabled, the user will then go through the mini-registration process.

If you are using a third party extension such as JomSocial, etc that has the terms, you can then enable our corresponding Social Profiles plugin for that extension. In the JFBConnect backend > Profiles section, most have the option to skip or respect the terms, if needed.

-Melissa
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9 years 8 months ago #59495 by MikeTT
Thank you Melissa,

I think I understand now. So if someone registers with Facebook then they have to register again.

But I now lost the terms check off boxes that used to be on the popup registration form. I have tried everything to get them back.
Do you know what would cause that?

Once I get those back I can resume working on this problem too.
Thanks,
Mike
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Support Specialist
9 years 8 months ago #59503 by mel

I think I understand now. So if someone registers with Facebook then they have to register again.

No, if someone has already registered, their user will be created unless you delete it. If you want to force users to accept terms of service, then you need to disable Automatic Registration.

But I now lost the terms check off boxes that used to be on the popup registration form. I have tried everything to get them back.
Do you know what would cause that?

Here's some quick things to check to start narrowing down the issue.
1. Disable Automatic Registration
2. Verify that your JomSocial > Configuration > Site > 'Enable Terms & Conditions' setting is still set to Yes and you have valid text for the terms.
3. Look on the registration page and see if there are any errors on the console. Sometimes this may prevent terms from popping up.
4. If you have 'Social Profiles - JomSocial' plugin enabled, please ensure that JFBConnect > Profiles > 'Skip JS Terms of Service' setting is set to No. Try also setting the 'Show Profile Fields' setting to All.
5. Do you have Joomla's 'User - Profile' plugin enabled? There are TOS here too and I don't know if there would be a conflict with JomSocial.

If you want to delete the user that was created with my test FB account with the name "Melissa Lynne SourceCoast", I can try to register again to see if I see anything glaring after you try 1-5.
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9 years 8 months ago #59507 by MikeTT
Hi Melissa,
thank you so much for your help with this, I don't know what else to try. It is still not working and here are the results from what you suggested:

1. Disable Automatic Registration (was on, turned off)
2. Verify that your JomSocial > Configuration > Site > 'Enable Terms & Conditions' setting is still set to Yes and you have valid text for the terms. (was already on and good)
3. Look on the registration page and see if there are any errors on the console. Sometimes this may prevent terms from popping up. (turned on Error reporting in Global Config / Server to maximum and tested, no errors)
4. If you have 'Social Profiles - JomSocial' plugin enabled (we do), please ensure that JFBConnect > Profiles > 'Skip JS Terms of Service' setting is set to No. (is set to NO) Try also setting the 'Show Profile Fields' setting to All. (I changed, was set to None)
5. Do you have Joomla's 'User - Profile' plugin enabled? There are TOS here too and I don't know if there would be a conflict with JomSocial. (was enabled, changed to disabled)

Can I pm you the login info so you can take a look?
Thank you very much for you help with this.
Mike
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Support Specialist
9 years 8 months ago #59516 by alzander
Mike,
We're happy to help further by looking at the admin area of your site. Can you first please post with the account you subscribed to JFBConnect from? The account your posting right now does not have a subscription and priority support is for active subscribers only.

To send us credentials, please use the mail icon under our name. You can send the PM with the account you have a subscription from and simply reference this topic.

Thanks,
Alex
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9 years 8 months ago #59518 by MikeTT
Hi Alex,
yes, I just took over this project from the previous developer. But I think I found a way to do what we want over the weekend. I will get back to you if I am unsuccessful. Thanks to you on Melissa for your help on this.
Mike
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